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Annual Report - COMPLETE - Australian Crime Commission

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Overview<br />

In 2003–04, the ACC continued to strengthen its specialist capabilities and support<br />

infrastructure by building on the business improvement strategies undertaken in<br />

2002–03 and by refi ning its organisational structure to meet business requirements.<br />

One of the most important tasks facing the ACC at its inception was the creation of a<br />

single cohesive and dynamic organisation from three former agencies with multiple<br />

cultures, conditions and service expectations.<br />

The ACC has continued to move towards complete integration through a process of<br />

consultation, review and detailed strategic planning. Specifi c and detailed initiatives<br />

and deliverables were set out in the ACC Business Plan for 2003–04 to ensure the<br />

internal capability to achieve the ACC’s outputs.<br />

ACC Organisational Structure<br />

The ACC’s organisational structure consists of the Offi ce of the Chief Executive Offi cer<br />

and four core directorates (National Operations, Intelligence, Corporate Services and<br />

Executive Services). The structure was designed to best utilise the ACC’s skilled staff<br />

and to ensure decisions were made quickly and effectively.<br />

The day-to-day function of each Directorate is overseen by a Director, who reports<br />

to the CEO. Within each Directorate, Managers and Team Leaders manage specifi c<br />

business areas (see page 89).<br />

Offi ce of the Chief Executive Offi cer (CEO)<br />

The offi ce of the CEO undertakes a critical oversight, management and liaison role<br />

within the ACC and supports the CEO in the exercise of his responsibilities. This<br />

includes management oversight of professional standards and integrity. The offi ce<br />

provides administrative and executive support and internal audit, legal advice, liaison<br />

and executive management services to the CEO.<br />

National Operations<br />

The National Operations Directorate conducts the ACC’s investigations and operations<br />

into serious and organised criminal activity, and monitored resources allocated to<br />

them. The National Operations Directorate includes management of:<br />

• Operational Resources;<br />

• Financial <strong>Crime</strong> Group;<br />

• Operational Governance Unit;<br />

• Determination-specifi c teams;<br />

• Cyber Support Unit;<br />

• Operational Legal Services;<br />

• Technical and Physical Surveillance; and<br />

• Telecommunication Interception/Computer Forensics.<br />

Information on the results produced by National Operations is provided in Chapters<br />

3 and 4.<br />

ACC ANNUAL REPORT 2003–04 I 79<br />

5<br />

THE ACC’S INTERNAL CAPACITY

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