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PGP Handbook - Institute of Public Enterprise

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for Organization Improvement. Prentice Hall Of<br />

India, 2009<br />

Suggested Readings<br />

1. Brown. An Experiential Approach to Organization<br />

Development. 7/e, Pearson Education, 2010<br />

2. Grieves, J. Organizational Change – Themes and<br />

Issues. Oxford Publishing, 2010<br />

SUPPLY CHAIN MANAGEMENT<br />

Code: O1 Credits: 3<br />

Unit I : Introduction to Supply Chain: Process view<br />

<strong>of</strong> a Supply Chain – Cycle view and Push/Pull<br />

view, Achieving strategic fit and issues affecting<br />

strategic fit, Drivers <strong>of</strong> Supply Chain,<br />

Performance and Obstacles.<br />

Demand Forecasting in a supply chain,<br />

Aggregate planning and product variety<br />

management, Planning demand and supply<br />

in a supply chain, Responding to predicable<br />

variability in a Supply Chain. Managing uncertainty<br />

in a Supply Chain.<br />

Unit II : Facility Decisions: Transportation Network<br />

design, 3PL, 4PL.Storage and Warehousing.<br />

Coordinated product and Supply chain design,<br />

Reverse Logistics, Global supply chain.<br />

Unit III : Coordination in a Supply Chain: Bullwhip<br />

Effect, Managing conflict to achieve channel<br />

coordination, Building strategic partnership<br />

and trust within a Supply Chain.<br />

Information Technology in Supply Chain<br />

Text Book(s)<br />

1. Sunil Chopra, Peter Mendel, Rajeev Kalra, “Supply<br />

Chain Management”, Latest Edition.<br />

Suggested Readings<br />

1. Bhat, K. S. (2007), “Logistics and Supply Chain Management”,<br />

Himalaya Publishing House, Mumbai<br />

2. Bozarth, C. Cecil & Handfield, B. Robert (2006),<br />

“Introduction to Operations and Supply Chain<br />

Management”, Pearson Education, New Delhi<br />

3. Altekar, Rahul (2006), “Supply Chain Management”,<br />

Prentice Hall <strong>of</strong> India, New Delhi<br />

4. Handfield, R.B. and Nochols, Jr. E.L. (2005), “Introduction<br />

to Supply Chain Management”, Prentice<br />

Hall, New Delhi<br />

5. Mentzer, T John (2001), “Supply Chain Management”,<br />

Response books, New Delhi<br />

6. David Simchi Levi, Philip Kaminsky, and Edith<br />

Simchi Levi (2000), “Designing and Managing the<br />

Supply Chain: Concepts, Strategies, and Case<br />

Studies”, Irwin McGraw Hill<br />

7. Sahay, B S (2000), “Supply Chain Management<br />

for Global Competitiveness”, Mc Millan, New Delhi<br />

TOTAL QUALITY MANAGEMENT<br />

Code: O2 Credits: 3<br />

Unit I : Evolution <strong>of</strong> quality management, principles<br />

<strong>of</strong> quality management (TQM),<br />

Quality Management Philosophy COPIS framework;<br />

QFD, Analysis <strong>of</strong> quality philosophies,<br />

PDCA and SDCA cycle, Statistical Quality<br />

Control, control charts, (Variables & attributes),<br />

problem solving process – tools, cost & quality<br />

Unit II : Quality standards – need for standardization –<br />

institutions, ISO 9000 & 14000 services, other<br />

contemporary standards, developing and<br />

implementing Quality Management System.<br />

Unit III : Six-sigma methodology; DMAIC, principles,<br />

application <strong>of</strong> six sigma approvals, Taguchi<br />

method, orthogonal array, process value<br />

analysis, Performance measurement, developing<br />

a comprehensive action plan for<br />

quality management<br />

<strong>Institute</strong> <strong>of</strong> <strong>Public</strong> <strong>Enterprise</strong> – <strong>PGP</strong> Student <strong>Handbook</strong> • 61

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