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Annual report - About TELUS

Annual report - About TELUS

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<strong>TELUS</strong> Mobility Expenses<br />

<strong>TELUS</strong> Mobility expenses increased by $370.9 million.<br />

Entering the national resale market in March 2000 combined<br />

with the acquisition of QuébecTel and Clearnet<br />

added $221.8 million in expenses. Expenses in western<br />

operations increased by $149.1 million due to higher<br />

commissions to dealers related to the increase in digital<br />

subscribers ($72.3 million), a related increase in cost-ofgoods-sold<br />

for wireless handsets and accessories ($57.4<br />

million) caused by higher gross subscriber additions and<br />

higher marketing costs of acquisition per gross subscriber<br />

addition due to the increased sale of higher cost digital<br />

handsets, and higher general support costs arising<br />

from a higher subscriber base. New market initiatives<br />

helped increase the number of digital subscribers to 31%<br />

of the western subscriber base (excluding the former<br />

Clearnet networks) at year-end (13% at the end of 1999).<br />

Advanced Communications Expenses<br />

Advanced Communications expenses increased to support<br />

growth in data and Internet services; partly offset by<br />

lower expenses in ISM-BC, <strong>TELUS</strong>’ information management<br />

outsourcing company.<br />

Other Expenses<br />

Other segment expenses increased due to the inclusion of<br />

QuébecTel financial results (excluding QuébecTel Mobilité)<br />

for seven months, and other national start-up costs due to<br />

the opening of facilities in late 1999, the hiring and training<br />

of sales force personnel and increased directory-publishing<br />

activity. These increases were partly offset by a $58 million<br />

reduction in operating expenses recorded in 2000 for an<br />

accounting policy change made on a prospective basis,<br />

dealing with future employee benefits (Note 3).<br />

The 4.1% increase in intercorporate expense eliminations<br />

was due mainly to the provision of additional information<br />

systems services by Advanced Communications<br />

to other segments.<br />

EARNINGS BEFORE INTEREST, TAXES, DEPRECIATION AND<br />

AMORTIZATION (EBITDA)<br />

EBITDA BY SEGMENT<br />

($ millions) 2000 1999 Change %<br />

<strong>TELUS</strong> Communications 1,853.4 1,709.9 143.5 8.4<br />

<strong>TELUS</strong> Mobility<br />

<strong>TELUS</strong> Advanced<br />

307.4 379.7 (72.3) –19.0<br />

Communications 200.5 139.1 61.4 44.1<br />

Other and eliminations 103.5 98.7 4.8 4.9<br />

EBITDA 2,464.8 2,327.4 137.4 5.9<br />

Growth in EBITDA was driven primarily from:<br />

° improved margins in <strong>TELUS</strong> Communications due to<br />

continued focus on cost containment and achievement<br />

of merger-related synergies<br />

° 10% revenue growth at Advanced Communications<br />

combined with only a 4% increase in costs<br />

partially offset by:<br />

° lower margins in <strong>TELUS</strong> Mobility due to accelerated<br />

migration of analogue subscribers to digital services and<br />

inclusion of Clearnet’s wireless operations for just over<br />

two months<br />

° lower margins in the Other segment due to increased<br />

national expansion costs<br />

EBITDA MARGIN* BY SEGMENT 2000 1999 Change<br />

<strong>TELUS</strong> Communications 46.0% 42.0% 4.0%<br />

<strong>TELUS</strong> Mobility<br />

<strong>TELUS</strong> Advanced<br />

24.1% 39.0% –14.9%<br />

Communications 18.6% 14.1% 4.5%<br />

Other 18.7% 30.7% –12.0%<br />

<strong>TELUS</strong> Consolidated 38.3% 39.6% –1.3%<br />

* EBITDA divided by total revenue<br />

Depreciation and amortization (and amortization of<br />

acquired intangibles) increased by $133.3 million<br />

The increase was due mainly to QuébecTel depreciation<br />

($39.4 million for seven months) and Clearnet depreciation<br />

($47.6 million since October 20). Amortization of intangible<br />

assets relating to acquired subscribers and wireless spectrum<br />

added $24.6 million. The remaining increase resulted<br />

from standardization of depreciation guidelines (part of<br />

merger integration activities) and growing capital assets<br />

in Advanced Communications. Amortization of goodwill<br />

has been disclosed separately on the Income Statement<br />

before the Net Income line.<br />

Other income, net – decreased by $10.1 million<br />

Other income of $30.1 million includes gains and losses<br />

on disposal of properties and investments, as well as<br />

recurring interest income and charitable donations. Net<br />

gains on disposal of properties and investments were<br />

$8.2 million in 2000 for the sale of two buildings and an<br />

aircraft; while in 1999, net gains of $36.9 million were<br />

recorded for the sale of real estate properties and investments.<br />

One other building was sold in 2000 under a<br />

leaseback arrangement – therefore, no gain or loss was<br />

recorded. Sinking fund income decreased by $8.5 million,<br />

as the sinking fund asset and related debt were both<br />

retired in May 2000. These decreases were partly offset<br />

> 45

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