Annual report - About TELUS

usiness enablement
Patricia Bowles > Executive Vice-President, Communications
“The role of my Communications team is to make sure the TELUS story is heard and understood by
all our stakeholders – team members, media, customers, government and others. We will focus on
translating our strategic intent and achievements for our key audiences and we will lead the charge
in establishing a single brand identity for TELUS.”
Patricia has extensive experience in public relations, public affairs, marketing and government relations.
She has worked in book publishing and advertising and held senior corporate communications and
marketing positions with two of Canada’s largest companies. Before joining TELUS in 2000, she was
Senior Counsel and General Manager for the British Columbia division of a major international consulting
firm. In her current position, she is responsible for all external and internal communications for the
Company, TELUS’ brand and reputation, event marketing and sponsorships, and community affairs.
Robert G. McFarlane > Executive Vice-President and Chief Financial Officer
“The Finance team is focused on contributing to shareholder value by guaranteeing the financial
health of TELUS. Our mandate is to provide responsible and responsive value-added financial services
for internal TELUS clients and for external investors. Our priorities for 2001 include restructuring and
refinancing several billions of dollars of debt; implementing measures to save hundreds of millions of
dollars in tax; expanding the profile of TELUS among investors in Canada and in the United States;
and effectively establishing the new centralized finance operations group.”
Most recently, Robert served as Executive Vice-President, Chief Financial Officer and Secretary
Treasurer of Clearnet and as a member of its Board of Directors. He led the development of Clearnet’s
finance, accounting and risk management teams from a near start-up state, including the raising of
over $3.2 billion in capital from 15 financings. Following the acquisition of Clearnet, Bob was named
to his current position. He is responsible for the development of corporate financial strategies, plans
and policies as well as the delivery of these services. In addition, he oversees treasury operations,
investor relations, finance operations, financial reporting and control and risk management.
Jim Peters > Executive Vice-President, Corporate Development and General Counsel
“My team will position TELUS as a leading national player by driving focused enterprise strategies and
aggressively pursuing mergers, acquisitions, partnerships and divestitures to build national capabilities
across data/IP, voice and wireless.”
Jim joined BC TEL in 1988, first as a member of the legal department and then as Director of Mergers
and Acquisitions. He was a key member of the team that directed the merger of BC TELECOM and
TELUS. Following the merger, he was named Executive Vice-President, Corporate Development and
Emerging Businesses. Later, he took on responsibility for the chief general counsel portfolio. Most
recently, he led the TELUS team involved in the acquisition of Clearnet. In his current position, he is
responsible for business development, regulatory and government affairs, strategy development, corporate
secretary, legal affairs, as well as consumer and employee privacy matters.
Judy Shuttleworth > Executive Vice-President, Human Resources
“I am the employees’ strategic partner, change agent and champion. The Human Resources team will
lead cultural change, energizing Team TELUS. It is our people, values and culture that are going to
make the difference in the marketplace. My mandate is to make TELUS the envy of the world in terms
of its values, the quality of its people and the culture of the enterprise.”
Judy has held various senior management positions at TELUS including Vice-President, Labour Relations
and Director, Employee Relations. Judy drives the national “people” strategy, aligning human resources
and business strategy. She is responsible for providing human resources programs and practices that
focus on strategy execution, employee commitment and capability, organization design, performance
alignment and change leadership. She is also responsible for labour relations, recruitment, employee
relations, employee reward and development programs, compensation and benefits.
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