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experiments is treated next before presenting the actual experimental design,<br />

methodology and analysis of results.<br />

4.2 Design of experiments<br />

There are a number of ways to design a statistical experimental investigation, out of<br />

which the most commonly used and thorough approach is the full factorial<br />

experiment. There are 2^k possible combinations for any full factorial experiment that<br />

must be tested (where k is the number of factors, each at two levels). Since the<br />

number of factors become too high, it becomes very difficult to carry out<br />

investigations. To reduce the number of tests required, fractional factorial<br />

experiments (FFEs) were developed. Fractional factorial experiments allow only a<br />

portion of the total possible combinations to estimate the main effects of factors and<br />

some of their interactions [31].<br />

The determination of factors to investigate depends upon the product or process<br />

performance characteristics or response of interest. The customer who uses a<br />

product expects or needs some function from a product. If during initial development<br />

stages of a product the function is not provided or consistently provided, the<br />

performance characteristic will have to be improved. Different methods are useful for<br />

determining which factors to include in initial experiments. These may be discussed<br />

as follows [32].<br />

Brainstorming<br />

This involves bringing together a group of people related with particular problems<br />

and soliciting their advice concerning what to investigate. Here it is very appropriate<br />

to bring in product or process experts and statistically oriented people to discuss the<br />

factors and the structure of the experiment.<br />

Flowcharting<br />

Flowcharts are useful in determination of factors affecting the process results. The<br />

flowchart adds some structure to the thought process and thus may avoid the<br />

omission of important factors. All factors that are thought to influence a performance<br />

characteristic should be included in the initial round of experimentation. It is better to<br />

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