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The Future of Online Grocery Shopping in the United ... - Kantar Retail

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Table <strong>of</strong> Contents<br />

/ Authors<br />

Anne Zybowski<br />

Vice President<br />

anne.zybowski@kantarretail.com<br />

Rachel McGuire<br />

Senior Analyst<br />

rachel.mcguire@kantarretail.com<br />

Table <strong>of</strong> Contents<br />

/ <strong>Kantar</strong> <strong>Retail</strong><br />

Suite 1000, 245 First Street, Cambridge, MA 02142 USA<br />

www.kantarretail.com / www.kantarretailiq.com<br />

© 2012 <strong>Kantar</strong> <strong>Retail</strong>. All rights reserved.<br />

© 2012 <strong>Kantar</strong> <strong>Retail</strong><br />

<strong>The</strong> <strong>Future</strong> <strong>of</strong> <strong>Onl<strong>in</strong>e</strong> <strong>Grocery</strong> <strong>Shopp<strong>in</strong>g</strong> <strong>in</strong> <strong>the</strong> <strong>United</strong> States … Is Here<br />

Foreward .....................................................................................................................................................2<br />

HOW BIG: <strong>The</strong> <strong>Onl<strong>in</strong>e</strong> <strong>Grocery</strong> Market <strong>in</strong> <strong>the</strong> <strong>United</strong> States Today ..........................................................3<br />

WHO Shops <strong>Onl<strong>in</strong>e</strong> for Groceries? ............................................................................................................5<br />

WHERE Do Shoppers Shop <strong>Onl<strong>in</strong>e</strong> for Groceries? ...................................................................................7<br />

WHY Buy Groceries <strong>Onl<strong>in</strong>e</strong>? <strong>The</strong> Shopper Perspective ............................................................................9<br />

WHY NOT Shop <strong>Onl<strong>in</strong>e</strong>? Barriers to <strong>the</strong> Growth <strong>of</strong> <strong>Onl<strong>in</strong>e</strong> <strong>Grocery</strong> .......................................................18<br />

LOOKING FORWARD: Where Do We Go From Here? .............................................................................21<br />

No part <strong>of</strong> this work may be reproduced or transmitted <strong>in</strong> any form or by any means, electronic or mechanical,<br />

<strong>in</strong>clud<strong>in</strong>g photocopy<strong>in</strong>g, record<strong>in</strong>g, or by any <strong>in</strong>formation storage and/or retrieval system, without permission <strong>in</strong><br />

writ<strong>in</strong>g from <strong>the</strong> publisher.<br />

- 1 -<br />

/ Contributors<br />

Mary Brett Whitfield<br />

Senior Vice President<br />

marybrett.whitfield@kantarretail.com<br />

Debra Miller Arebesman<br />

Senior Associate, <strong>Retail</strong> & Consumer Products<br />

darbesman@compete.com

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