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The Future of Online Grocery Shopping in the United ... - Kantar Retail

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© 2012 <strong>Kantar</strong> <strong>Retail</strong><br />

HOW BIG: <strong>The</strong> <strong>Onl<strong>in</strong>e</strong> <strong>Grocery</strong><br />

Market <strong>in</strong> <strong>the</strong> <strong>United</strong> States Today<br />

Much <strong>of</strong> <strong>the</strong> skepticism about <strong>the</strong> future <strong>of</strong> onl<strong>in</strong>e grocery stems from <strong>the</strong> low penetration levels today. While<br />

total onl<strong>in</strong>e sales accounted for 7% <strong>of</strong> total U.S. retail sales <strong>in</strong> 2011, category penetration varies widely. <strong>Onl<strong>in</strong>e</strong><br />

penetration <strong>in</strong> music, videos, and electronics sales is over 20%, yet onl<strong>in</strong>e grocery accounts for less than 1%<br />

<strong>of</strong> total grocery sales today. But <strong>Kantar</strong> <strong>Retail</strong> forecasts that by 2020 onl<strong>in</strong>e penetration <strong>of</strong> grocery sales will<br />

more than quadruple and represent nearly USD50 billion <strong>in</strong> sales (Figure 1).<br />

21%<br />

32%<br />

27%<br />

Computer hardware<br />

36%<br />

12%<br />

18%<br />

21%<br />

Office equipment &<br />

supplies<br />

30%<br />

4%<br />

9%<br />

24%<br />

Music & videos<br />

45%<br />

2%<br />

9%<br />

18%<br />

Electronics & appliances<br />

31%<br />

3%<br />

7%<br />

15%<br />

Sport<strong>in</strong>g goods<br />

Source: U.S. Department <strong>of</strong> Commerce and <strong>Kantar</strong> <strong>Retail</strong><br />

Figure 1: <strong>Onl<strong>in</strong>e</strong> Share <strong>of</strong> Total Category Spend<strong>in</strong>g<br />

25%<br />

11%<br />

6%<br />

10%<br />

Computer s<strong>of</strong>tware<br />

21%<br />

3%<br />

6%<br />

- 3 -<br />

10%<br />

Books & magaz<strong>in</strong>es<br />

33%<br />

4%<br />

7%<br />

11%<br />

Toys, hobby goods, &<br />

games<br />

20%<br />

2%<br />

5%<br />

10%<br />

Cloth<strong>in</strong>g & cloth<strong>in</strong>g<br />

accessories<br />

20%<br />

2%<br />

7%<br />

8%<br />

Autos<br />

15%<br />

1%<br />

4%<br />

7%<br />

Furniture & home<br />

furnish<strong>in</strong>gs<br />

15%<br />

2002<br />

2007<br />

2012E<br />

2020F<br />

1%<br />

1%<br />

2%<br />

6%<br />

0%<br />

1%<br />

1%<br />

4%<br />

<strong>Kantar</strong> <strong>Retail</strong> forecasts that by 2020 onl<strong>in</strong>e penetration<br />

<strong>of</strong> grocery sales will more than quadruple and<br />

represent nearly USD50 billion <strong>in</strong> sales.<br />

Drugs, health & beauty<br />

aids<br />

Food, beer, & w<strong>in</strong>e

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