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CCNP TSHOOT 6.0 - The Cisco Learning Network

CCNP TSHOOT 6.0 - The Cisco Learning Network

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<strong>CCNP</strong>v6 <strong>TSHOOT</strong><br />

Section 2 Troubleshooting Reference Information<br />

This lab covers all the technologies that were practiced in the previous labs. <strong>The</strong>refore, no specific additional<br />

troubleshooting flows are provided for this lab. Refer to the Sample Troubleshooting Flows sections in previous<br />

labs for examples of procedures for specific technologies.<br />

General Troubleshooting Process<br />

As a general guideline, you can use the following general troubleshooting process described in the course.<br />

1. Define the problem (symptoms).<br />

2. Gather information.<br />

3. Analyze the information.<br />

4. Propose a hypothesis (possible cause).<br />

5. Test the hypothesis.<br />

6. Eliminate or accept the hypothesis.<br />

7. Solve the problem.<br />

8. Document the problem.<br />

All contents are Copyright © 1992–2010 <strong>Cisco</strong> Systems, Inc. All rights reserved. This document is <strong>Cisco</strong> Public Information. Page 15 of 17

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