Optical Telecommunications, Inc.

Version: 2Q05 Standard ICA
07/06/05
Attachment 6
Page 4
shall provide such information within four (4) hours after request via electronic
access where available. If electronic access is not available, OTI shall provide to
BellSouth paper copies of customer record information, including circuit numbers
associated with each telephone number where applicable. If BellSouth requests
the information before noon, the customer record information shall be provided the
same day. If BellSouth requests the information after noon, the customer record
information shall be provided by noon the following day.
2.2.2 The Parties agree not to view, copy, or otherwise obtain access to the customer
record information of any customer without that customer's permission. OTI will
obtain access to customer record information only in strict compliance with
applicable laws, rules, or regulations of the state in which the service is provided.
BellSouth reserves the right to audit OTI’s access to customer record information.
If a BellSouth audit of OTI’s access to customer record information reveals that
OTI is accessing customer record information without having obtained the proper
End User authorization, BellSouth upon reasonable notice to OTI may take
corrective action, including but not limited to suspending or terminating OTI’s
electronic access to BellSouth’s OSS functionality. All such information obtained
through an audit shall be deemed Information covered by Section 7, Proprietary
and Confidential Information in General Terms and Conditions.
2.3 Ordering
2.3.1 BellSouth will make available to OTI electronic interfaces for the purpose of
exchanging order information, including order status and completion notification,
for non-complex and certain complex resale requests and certain network
elements. Specifications for access and use of BellSouth’s electronic interfaces are
set forth at BellSouth’s Interconnection Web site. The process by which
BellSouth and OTI will manage these electronic interfaces to include the
development and introduction of new interfaces will be governed by the change
management process as described below.
2.3.2 OTI shall place orders for services by submitting a LSR to BellSouth. BellSouth
shall bill OTI an electronic service order charge at the rate set forth in the
applicable Attachment to this Agreement for each LSR submitted by means of an
electronic interface. BellSouth shall bill OTI a manual service order charge at the
rate set forth in the applicable Attachment to this Agreement for each LSR
submitted by means other than the electronic Interfaces (e.g., mail, fax, courier,
etc.). An individual LSR will be identified for billing purposes by its PON.
2.3.2.1 OTI may submit an LSR to request that an End User’s service be temporarily
suspended, denied, or restored. Alternatively, OTI may submit a list of such End
Users if OTI provides a separate PON for each location on the list. BellSouth will
bill an electronic or manual service order charge for each location.
CCCS 225 of 261