Annual Report 2008-2009 - Emirates.com

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6 The Emirates Group Chairman and Chief Executive, Emirates Airline and Group Sheikh Ahmed received the Verfassungsportugaleser, a gold medal previously awarded to Great Britain’s Queen Elizabeth and Queen Beatrix of the Netherlands, from Senator of Economics Axel Gedaschko HH Sheikh Mohammed was accompanied by HH Sheikh Ahmed on a tour of Emirates Group Headquarters Airbus’ entire workforce in Germany turned out on the tarmac to give us an unforgettable send-off. We had a plane full of journalists on the A380 flight from Hamburg to Dubai with myself and my senior colleagues showing them the unique features of this double-decker aviation mammoth, including the onboard Lounge and the Shower Spa. I was delighted, too, with the phased launch of our Terminal 3 with the Emirates Group and Dubai International airport working together to avoid the problems which plagued Heathrow’s Terminal 5. It was my privilege to lead Emirates’ delegations to various parts of the network, including visits to Australia, Germany, UK and the USA. I attended the inaugural celebrations in San Francisco, our fifth gateway in North America, with the chart-topping Sheryl Crow and Oscarwinning Hilary Swank helping to lead the festivities. We had opened Los Angeles two months earlier with similar glitter and razzmatazz to herald our arrival on the US West Coast where we had a wonderful Californian welcome. The five finalists for the Emirates Chairman’s Award for Sales Excellence revealed the extraordinary people we have and the international nature of our team. Japanese Yuri Sunahata based in Dubai won the award for her outstanding ability while the excellent runners up were UAE national,
Mohammed Abdulaziz based in Sanaa, American JJ Catanzavita from San Francisco, Iranian Shafag Khavendi from Tehran and Arthur Hongchen Zhang from Shanghai. In its 50th year, Dnata continued to expand internationally, investing in a contact centre company with operations in Spain, Australia and South Africa, while Dnata Cargo remained at the forefront of freight handlers with the launch of Calogi, the cargo services portal. It was a personal pleasure for me to attend the graduation of 36 UAE cadet pilots who had completed their ab-initio training in Adelaide, Australia and are now undergoing simulator courses at Emirates Aviation College before joining their 2,226 international colleagues on the flight deck. In Emirates, we now have 172 captains and first officers who are UAE nationals, less than one tenth of the pilot workforce but an incredible achievement for the country considering its relatively small population. These young persons represent the crème-de-la-crème of our university graduates. Another highlight for me was the retrofitting of the Boeing 777s and A340-300s to bring the interiors in line with the rest of the fleet. All the work is being carried out in-house at the Emirates Engineering Centre, underlining the diversity of the group’s activities. In addition to Emirates and Dnata, the group’s subsidiary companies are involved in hotels; inflight catering; laundry; upmarket gourmet and quick-service restaurants; airport ground handling; freight and removal services; security; flight training and educational establishments; marine services and IT software production. The group and subsidiaries staff count stood at 48,246. Finally, I can confirm we have no plans to slow down our development plans and will forge ahead in the future to build the airline, Dnata and the many subsidiary companies. We will shape our services to meet the ever-changing demands of our many clients around the globe. I would like to pay a sincere tribute to my staff whose hard work and enthusiasm convinces me that despite the current downturn, we will emerge stronger, fitter and in fine shape for more profitable years ahead. Ahmed bin Saeed Al-Maktoum 7 Sheikh Ahmed and Tom Enders, CEO, Airbus during the A380 handover in Hamburg last July Yuri Sunahata received the Chairman’s Award for Sales Excellence from Sheikh Ahmed
Page 1: Annual Report 2008-2009 The Emirate
Page 4 and 5: The Emirates Group Emirates is the
Page 6 and 7: 4 The Emirates Group Chairman and C
Page 10 and 11: 8 The Emirates Group Executive Vice
Page 12 and 13: First Class Suite 10 Emirates Presi
Page 14 and 15: 12 Emirates The Airline Emirates A3
Page 16 and 17: 14 Emirates The Airline 15 Emirates
Page 18 and 19: Other firsts included: The implemen
Page 20 and 21: A series of relief charter flights
Page 22 and 23: In West Asia, the total number of f
Page 24 and 25: Public, International, Industry and
Page 26 and 27: the aircraft had a direct impact on
Page 28 and 29: Creek extensions, and finally linki
Page 30 and 31: In Dubai, Dnata Travel Services ope
Page 32 and 33: coordination between them. This has
Page 34 and 35: Government Travel Services (GTS) ex
Page 36 and 37: XDAS also provided support for the
Page 38 and 39: EmQuest EmQuest is a travel distrib
Page 40 and 41: airport by serving 99,000 flights d
Page 42 and 43: Creation of the Customer Knowledge
Page 44 and 45: Tanzania; oversee Dnata Travel’s
Page 46 and 47: external agencies such as Dubai Imm
Page 48 and 49: - An enhanced version of flightcrew
Page 50 and 51: 3 was heavily advertised, This incl
Page 52 and 53: was attended by officials of the Ba
Page 54 and 55: Contents Financial Report 2008-2009
Page 56 and 57: Consolidated financial statements T
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Profitability Group net profit for
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Value added Value added is a measur
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Fuel and oil 14,443 Employee (see (
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Capacity, traffic, load factor and
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At 31 Mach 2009: Fleet information
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Expenditure 067 2008-09 2007-08 AED
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Employee strength and productivity
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Independent auditor’s report to t
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Consolidated balance sheet as at 31
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Consolidated cash flow statement fo
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2. Summary of significant accountin
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3. Critical accounting estimates an
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4. Revenue (continued) Transport re
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10. Property, plant and equipment C
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11. Intangible assets Cost 1 April
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Movement of investments in associat
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14. Other investments (continued) (
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18. Capital Capital represents the
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22. Term loans Balance brought forw
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24. Provisions (continued) (i) Fund
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27. Trade and other payables Trade
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32. Derivative financial instrument
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34. Related party transactions The
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35. Financial risk management Finan
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35. Financial risk management (cont
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36. Capital risk management Emirate
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Consolidated income statement for t
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1 April 2007 62,615 Currency transl
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1. Establishment and operations Not
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8. Property, plant and equipment Co
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10. Investments in subsidiaries, as
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12. Trade and other receivables Tra
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14. Employee end of service benefit
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17. Trade and other payables Less t
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23. Related party transactions The
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24. Financial risk management Dnata
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24. Financial risk management (cont
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