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Modular Multitrack Recorder - Tascam

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For technical support on the MMR-8 product line contact:<br />

TASCAM<br />

7733 Telegraph Road<br />

Montebello, CA 90640<br />

Tel (213) 726-0303 Ext 617<br />

Fax (213) 727-7632<br />

E-mail: tascamsupport@teac.com<br />

Chapter 7 Technical Support<br />

Technical assistance is only available to registered owners of MMR-8 products. Be sure to write down<br />

your serial number before installation for future reference, as you will need it, along with the software<br />

version you are currently running, when contacting technical support. You can write your serial number<br />

here:<br />

MMR-8 serial #: ____________________________<br />

Information on software updates, technical support, and <strong>Tascam</strong> products is also available via the <strong>Tascam</strong><br />

World Wide Web site at:<br />

http://www.tascam.com<br />

MMR-8 System Software<br />

The MMR-8 operates using an industry-standard operating system and program files that run on a<br />

Pentium microprocessor chip. The system software comes pre-installed onto the internal hard drive in the<br />

MMR-8. When the MMR-8 is turned on, all necessary software is loaded automatically. The version of<br />

software that is currently running can be displayed using Setup menu 990, which displays the current<br />

revision level of the software.<br />

Software updates are supplied on one or more floppy disks. To install the software update, insert the<br />

floppy disk (or Disk 1, if multiple disks are received) into the front panel floppy drive while the unit is<br />

operating normally. Access Menu 995 (Load Software) and press STO. The system will ask “Are you<br />

sure?” Confirm the floppy is properly inserted and press STO again to confirm. If multiple disks are<br />

supplied, the operator will be prompted via the display to remove Disk 1 and place Disk 2 into the drive.<br />

After the software update is installed, the system will display a message that the update is complete, and<br />

will display a checksum number (written on the floppy update disk for reference) to verify that the<br />

installation has been successful. Remove the floppy disk and recycle the power to operate the unit with<br />

the new software installed. All system floppy disks should be kept in a secure location in case they may<br />

be needed in the future.<br />

<strong>Tascam</strong> MMR-8 Owner’s Manual • Appendix A • Control Panel Summary 87

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