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278 <strong>Kaspersky</strong> Internet Security 7.0<br />
After you have finished configuring the settings, click the Next button. Initial<br />
Setup Wizard will open (see 3.2, pg. 35). Follow its instructions.<br />
After you are finished with the Setup Wizard, the Recommended security level<br />
will be set for all protection components, except for the settings that you decided<br />
to keep. In addition, settings that you configured with the Setup Wizard will also<br />
be applied.<br />
19.10. Technical Support<br />
Information on technical support made available to users by <strong>Kaspersky</strong> <strong>Lab</strong> is<br />
provided under Support (cf. Figure 119) in the application main window.<br />
The top section presents general application information: version, database<br />
publication date, as well as a summary of your computer’s operating system.<br />
If problems should arise while running <strong>Kaspersky</strong> Internet Security, first make<br />
sure that troubleshooting instructions for the problem are not provided in this help<br />
system or the Knowledge Base at the <strong>Kaspersky</strong> <strong>Lab</strong> Technical Support web<br />
site. The Knowledge Base is a separate section of the Technical Support web<br />
site and comprises recommendations for <strong>Kaspersky</strong> <strong>Lab</strong> products as well as<br />
answers to frequently asked questions. Try using this resource to find an answer<br />
to your question or a solution to your issue. Click on Web Support to go to the<br />
Knowledge Base.<br />
The <strong>Kaspersky</strong> <strong>Lab</strong> user forum is another application information resource. It is<br />
also made into a separate section at the Technical Support web site and<br />
contains user questions, feedback, and requests. You can view the main topics,<br />
leave feedback, or find an answer to a question. Click <strong>User</strong> Forum to go to this<br />
resource.<br />
If you do not find a solution to your problem in Help, the Knowledge Base, or<br />
<strong>User</strong> Forum, we recommend that you contact <strong>Kaspersky</strong> <strong>Lab</strong> Technical Support.<br />
Please note that you have to be a registered user of <strong>Kaspersky</strong> Internet Security<br />
commercial version to obtain technical support. No support is provided to users<br />
of trial versions.<br />
<strong>User</strong> registration is performed using the Activation Wizard (cf. Section 3.2.2,<br />
p. 36), if the application is being activated using an activation code. A client ID<br />
will be assigned at the end of the registration process which may be viewed<br />
under Support (cf. Figure 119) of the main window. A client number is a personal<br />
user ID which is required for phone or web form-based technical support.<br />
If a key file is used for activation, register directly at the Technical Support web<br />
site.
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