User Guide - Kaspersky Lab

CHAPTER 22. FREQUENTLY
ASKED QUESTIONS
This chapter is devoted to the most frequently asked questions from users
pertaining to installation, setup and operation of the Kaspersky Internet Security;
here we shall try to answer them here in detail.
Question: Is it possible to use Kaspersky Internet Security 7.0 with anti-virus
products of other vendors?
No. We recommend uninstalling anti-virus products of other vendors
prior to installation of Kaspersky Internet Security to avoid software
conflicts.
Question: Kaspersky Internet Security does not rescan files that have been
scanned earlier. Why?
This is true. Kaspersky Internet Security does not rescan files that have
not changed since the last scan.
That has become possible due to new iChecker and iSwift technologies.
The technology is implemented in the program using a database of file
checksums and file checksum storage in alternate NTFS streams.
Question: Why is activation required? Will Kaspersky Internet Security work
without a key file?
Kaspersky Internet Security will run without a key, although you will not
be able to access the Updater and Technical Support.
If you still have not decided whether to purchase Kaspersky Internet
Security, we can provide you with a trial license that will work for either
two weeks or a month. Once that time has elapsed, the key will expire.
Question: After the installation of Kaspersky Internet Security the operating
system started “behaving” strangely (“blue screen of death”, frequent
restarting, etc.) What should I do?
Although rare, it is possible that Kaspersky Internet Security and other
software installed on your computer will conflict.
In order to restore the functionality of your operating system do the
following:
1. Press the F8 key repeatedly between the time when the computer
just started loading until the boot menu is displayed.
2. Select Safe Mode and load the operating system.