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Annual Report 2003 - Hannover Re

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Management report<br />

risk report<br />

Rating structure of our fixed-income securities*<br />

Rating<br />

Government bonds Securities issued by quasi- Corporate bonds Asset-backed<br />

governmental entities<br />

securities<br />

in % in EUR million in % in EUR million in % in EUR million in % in EUR million<br />

AAA 90.3 3 247.8 69.2 2 108.9 12.2 450.5 56.4 726.2<br />

AA 7.1 255.5 26.6 809.8 20.2 742.7 26.8 345.3<br />

A 0.6 21.5 3.5 107.5 44.9 1 654.9 8.8 112.8<br />

BBB 1.7 61.8 0.4 12.6 16.5 606.7 0.7 9.5<br />

< BBB 0.3 10.9 0.3 9.9 6.2 229.0 7.3 94.5<br />

Total 100.0 3 597.5 100.0 3 048.7 100.0 3 683.8 100.0 1 288.3<br />

* Securities from investment funds were allocated to the appropriate categories.<br />

Operational risks<br />

Operational risks refer to the risk of direct<br />

or indirect losses attributable to the inadequacy<br />

or failure of technical systems, human error or organisational<br />

shortcomings. In particular, a failure<br />

of the data processing infrastructure and the<br />

associated unavailability of our IT applications<br />

constitutes a major risk for our company. We invest<br />

systematically in improving the security and<br />

availability of our information technology in order<br />

to minimise these risks. Group-wide guidelines<br />

direct staff in the handling of information and<br />

the secure use of information systems. A major<br />

integral component of our safeguards is the Internal<br />

Controlling System, which encompasses<br />

all harmonised and interlinked checks, activities,<br />

and rules. Adequate management of operational<br />

risks has also taken on additional importance<br />

in the light of supervisory developments. Within<br />

the framework of Solvency II it is to be anticipated<br />

that operational risks will in future have to<br />

be backed by stockholders' equity. The controlling<br />

of such risks will therefore become a crucial competitive<br />

factor.<br />

High employee satisfaction and low staff<br />

turnover minimise the risk of losing know-how.<br />

<strong>Re</strong>insurance is a highly diverse financial service,<br />

the success of which is crucially dependent on<br />

the expertise, motivation and initiative of our<br />

staff. It is absolutely vital that we know the type<br />

of skills we will need in the future and understand<br />

how we can recruit, motivate and retain<br />

the right people. In order to accomplish these<br />

goals, we use advanced working-time models<br />

(e.g. telecommuting, part-time arrangements) as<br />

well as personnel development and training activities<br />

(e.g. management simulation game, executive<br />

coaching, techniques for identifying potential,<br />

personal discussions with employees) etc.<br />

As a reinsurance enterprise we must be able<br />

to conduct projects in a professional and timely<br />

manner in order to realise new reinsurance products<br />

and concepts, offer services and meet legal<br />

requirements with a high quality standard. Multistage<br />

project management ensures that all projects<br />

are executed on time and on budget according<br />

to their prioritisation. The changeover to<br />

IFRS accounting standards is currently a major<br />

project at <strong>Hannover</strong> <strong>Re</strong>. The EU Council of Ministers<br />

adopted the <strong>Re</strong>gulation on the Application<br />

of International Accounting Standards at the<br />

beginning of June 2002. This requires the application<br />

of international standards (IAS/IFRS) in<br />

the consolidated financial statements of capitalmarket-oriented<br />

enterprises. In July <strong>2003</strong> <strong>Hannover</strong><br />

<strong>Re</strong> launched a project with the goal of<br />

presenting information on the reconciliation<br />

with International Financial <strong><strong>Re</strong>port</strong>ing Standards<br />

(IFRS) from the first quarter of 2005 onwards –<br />

Constant enhancement<br />

of IT security and<br />

availability<br />

61

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