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Annual Report 2003 - Hannover Re

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Management report<br />

human resources<br />

criteria used for systematic assessment are values<br />

(customer orientation, profitability, reliability),<br />

knowledge (languages, technical know-how) and<br />

skills (communication, readiness to take decisions,<br />

organisational talents). Overall, the blended tool<br />

is intended to enhance leadership attitudes and<br />

to successfully match positions with personal profiles.<br />

We use it to systematically check the quality<br />

of core competencies, determine training requirements<br />

and at the same time identify career<br />

opportunities as part of successor planning.<br />

We also use a new technique for identifying<br />

potential within the scope of successor planning,<br />

namely the personnel development workshop.<br />

By means of this holistic approach we seek<br />

to pinpoint an employee's skills requirements<br />

and clarify personal development opportunities<br />

with an eye to professional and leadership qualities.<br />

This tool enables us to provide managerial<br />

staff with valuable pointers for the advancement<br />

of their employees.<br />

Our goal is to enhance our status as an attractive<br />

international employer. We are constantly<br />

on the lookout for highly qualified young<br />

professionals and junior executives who are motivated<br />

to work together with us on this challenge.<br />

From the very outset this task is geared to<br />

continuity and cannot allow itself to be swayed<br />

by short-sighted considerations and labour market<br />

factors. We have commissioned internal and<br />

external studies to examine the appeal of our<br />

company as an employer and we have defined<br />

what we consider to be necessary action fields<br />

based on their findings.<br />

In order to satisfy our constant need for<br />

motivated, well-educated university graduates<br />

we have developed marketing activities aimed<br />

at target groups and institutions of higher education.<br />

We currently maintain close contacts with<br />

all major universities in fields related to our work.<br />

By giving a diverse range of specialist presentations<br />

we recruit directly from among the students<br />

and have established lasting relationships with<br />

department chairs. We also attend university career<br />

fairs and relevant recruiting events. In our<br />

assessment, the doubling in the number of qualified<br />

applications received in recent years is in<br />

part due to these activities.<br />

Global compensation – uniform worldwide guidelines<br />

Our uniform global compensation model is<br />

based upon the job descriptions and evaluations<br />

drawn up in 2001. They facilitate comparison of<br />

specific positions and requirements and integrate<br />

all managerial posts into the Group's value<br />

system. At the same time, the uniform standard<br />

still allows the subsidiaries sufficient individual<br />

latitude to take account of local needs in the<br />

country concerned.<br />

A second pillar of our compensation model<br />

is the system of target agreements for our managerial<br />

staff, which was also launched in 2001<br />

on the basis of uniform global standards. With<br />

the implementation of Performance Excellence<br />

as our holistic management system, the agreements<br />

on targets were linked with the Performance<br />

Excellence criteria in the year under review.<br />

We have thus achieved a further milestone in the<br />

establishment of a uniform global management<br />

system.<br />

The virtual stock option plan constitutes<br />

the third pillar of our compensation model. It is<br />

determined by the long-term development of<br />

the entire Group. Around 150 managerial staff<br />

around the world participate in the scheme. In<br />

this way, the long-term performance of the <strong>Hannover</strong><br />

<strong>Re</strong> share is anchored as a major factor in<br />

our mindset and actions.<br />

Electronic human resources management<br />

was further expanded with the enhancement of<br />

the "Employee Self-Service" facility and the launch<br />

of a "Manager Self-Service". Employee Self-Service<br />

gives staff online access to their employee<br />

leave account as well as information on time<br />

management, pay slips and event management.<br />

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