Philip Y. Kao PhD thesis - Research@StAndrews:FullText
Philip Y. Kao PhD thesis - Research@StAndrews:FullText
Philip Y. Kao PhD thesis - Research@StAndrews:FullText
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Brendan escorted me into Heather’s room and introduced us to each other. I witnessed<br />
how he squared himself in front of Heather, and spoke to her in a fairly loud voice. He<br />
even leaned towards the left ear at times to make sure that she understood him.<br />
I started working with Heather at least three times a week. She wanted to be woken up<br />
at 8:30 a.m. everyday. When I arrived in her room, and after giving me a tutorial on how<br />
I should fold her bed blanket back so that the corners were perfectly in line with the end<br />
of the bed, she instructed me on the angle she wanted to be propped up in bed. It took<br />
more than a minute to achieve her desired angle as I worked the electric adjustable bed<br />
buttons. As soon as she was satisfied with this, only then could I bring her wheelchair<br />
next to the bed to begin transferring her. Heather also had a particular set of routines<br />
she wanted observed in the bathroom. After helping her onto the toilet, I was to use the<br />
right towel on the rack for washing her face, and then the left towel for her legs. She<br />
didn’t mind that I left the faucet running a bit to achieve a warm temperature for soaking<br />
her hand towel, but she did want the towel squeezed several times. She asked me, “Did<br />
you do it many times?” I reassured her loudly into her left ear. She nodded. As soon as I<br />
wiped her face, and grabbed another towel which she wanted draped over her, without<br />
one side dangling more than another, like a perfectly donned hair salon apron, Heather<br />
wanted me to put a pea-sized amount of paste on her toothbrush. She enjoyed brushing<br />
her teeth for literally ten minutes. If I came back to the bathroom any earlier, she would<br />
still be brushing and would not surrender her toothbrush. After I lowered her bed and<br />
made sure that the small blue bed spread was not stained or wet, I made her bed with<br />
gruelling precision. Afterwards, I re-entered the bathroom and stood next to her for<br />
another three minutes, while she finished brushing her teeth. As soon as she was<br />
finished, I gave her a small plastic cup to rinse her mouth. At this point, she handed me<br />
the toothbrush, and before I could finish getting her dressed, she watched me carefully<br />
as I rinsed her toothbrush. She wanted me to rinse her toothbrush under the faucet for a<br />
good two minutes. This was also one of her requirements.<br />
I am recalling this in detail, because Heather was unique in the way she wanted<br />
everything done. She wanted things folded in a particular way, and whenever I<br />
transferred her back to her chair after breakfast, she wanted to sit right up against the<br />
back of the chair. More than this, she wanted her smock completely wrinkle free in the<br />
back. Because of this, transferring her always took more than one attempt. The other<br />
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