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View/Open - Dalhousie University

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equires an unusually high level of ongoing collaboration and operational<br />

interdependence.<br />

One of these organizations, United Way of Utah County, has both staff and<br />

volunteers who do home visiting through the Welcome Baby program. The other<br />

organization, the Utah County Health Department (through its Bureau of Child Health<br />

Services), has both nurses and (paid) outreach workers who visit families in their homes,<br />

but does not have any volunteer visitors. Because the focus of the present study is<br />

programs that house volunteer visitors and paid visitors within the same organization,<br />

this study was concerned primarily with the United Way component of Welcome Baby.<br />

Interviews were not conducted with any home visitors from the Utah County Health<br />

Department (UCHD). However, interviews were conducted with both the current and<br />

former Directors of the UCHD Bureau of Child Health Services. Together these<br />

participants provided an historical perspective of Welcome Baby and insight into the<br />

present-day partnership between the two ‘wings’ of the program.<br />

6.2.2 The Local Context<br />

At the time of this study, Utah County had a population of roughly 545,000,<br />

(Utah State Data Center, 2010) most of whom lived in a 30-kilometre line of towns and<br />

small cities running north-south, wedged into the plain that lies between the Wasatch<br />

Mountains to the east, and Utah Lake to the west. According to U.S. Census Bureau<br />

figures, the state of Utah has the highest fertility rate in the United States (Bulkeley,<br />

2005); in Utah County, there are 12,000 births each year, roughly 4000 of which are to<br />

first-time parents. This birth rate is fuelled by Utah County’s religious and cultural<br />

composition: according to study participants, 85% of the population belongs to the<br />

Church of Jesus Christ of Latter-Day Saints, while about 10% are Spanish-speaking<br />

Catholics; both communities have higher-than-average birth rates. As well, Utah County<br />

is home to two large universities, both of which have a high percentage of married<br />

Latter-Day Saints (Mormon) students. Indeed, 2005 Census Bureau figures showed that<br />

“in Utah, women married at a median age of 21.9 and men at 23.9 – both the youngest<br />

100

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