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GLOSSARY
I. Terms specific to home visiting programs:
Home visitors
Volunteers
Staff
(Program)
Manager
Front-line staff
Paid home visitors
Mixed-delivery
All those who visit families in their homes on an on-going basis;
this term includes both paid and volunteer visitors.
In this thesis, ‘volunteers’ refers to home visitors who are not paid
to visit families.
Paid employees, both part-time and full-time. Staff may or may
not do home visiting as part of their work.
The title of Manager refers to the senior staff person for each of
the three home visiting programs involved in this study. I have
used this single term to reduce confusion for the reader; however,
this is not actually the title of any of the three senior staff persons.
One is a Program Co-ordinator, one a Program Director, and one a
Director of Early Childhood Initiatives.
In this thesis, this term refers to staff members who work directly
with families in their homes, and who are not program managers.
For some front-line staff who took part in this study, home visiting
comprised most of their workload; for others, it was a smaller part
of their workload. All front-line staff members in the programs
that took part in this study had duties in addition to home visiting.
Their responsibilities varied, but examples included supporting and
supervising volunteer visitors, leading parent groups, managing
and maintaining a group of volunteers in one geographical area,
and doing administrative work for the program.
In this thesis, this term refers to staff members who work directly
with families in their homes, including program managers.
Refers to home visiting programs, such as those that took part in
this study, that have both paid and volunteer home visitors.
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