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Risk Report<br />

conSoliD<strong>at</strong>eD MANAGEMENT REPORT / PERFORMANCE OF PALFINGER<br />

Quality, price and supply reliability are of the essence in procurement. Suppliers are actively supported<br />

when it comes to making further improvements so as to counter the risk of supply shortages.<br />

PALFINGER has implemented special supplier selection procedures, risk management and supplier<br />

management systems to monitor its suppliers’ performances.<br />

At present, energy costs constitute a small percentage of PALFINGER’s oper<strong>at</strong>ing expenses. In the<br />

medium term, this percentage may, however, rise slightly due to the upward trend in prices in<br />

connection with growing global demand and the politically uncertain situ<strong>at</strong>ion in some petrolproducing<br />

countries. Moreover, it is expected th<strong>at</strong> taxes on fossil fuels will go up, especially in<br />

Europe. PALFINGER has therefore <strong>at</strong>tached gre<strong>at</strong> priority to energy efficiency within the scope of<br />

its facility management project. In 2011, energy-optimiz<strong>at</strong>ion measures were implemented <strong>at</strong><br />

European sites, and additional sites are expected to follow suit.<br />

ProDUction<br />

For PALFINGER, the most important value-cre<strong>at</strong>ion phases are the manufacturing and assembly<br />

of its products. The risk of an interruption of oper<strong>at</strong>ions and the rel<strong>at</strong>ed direct impact on the Company’s<br />

results was identified in a risk analysis. This risk has been constantly minimized by these analyses<br />

and the resulting measures taken, such as the renewal of machinery, the introduction of Total<br />

Productive Maintenance processes and the optimiz<strong>at</strong>ion of the PALFINGER ProductionSystem.<br />

PALFINGER promotes its position as market leader by upholding the top-notch quality of products<br />

and services. PALFINGER has implemented an ISO 9001 certified quality management system.<br />

Notwithstanding this system<strong>at</strong>ic approach within PALFINGER, it is not possible to fully exclude the<br />

risk of product liability. Defects in quality, if any, are remedied in line with customer requests. The<br />

Company has insurance cover for potential losses; however, any detriment to PALFINGER’s image<br />

would represent a considerable risk for the Company.<br />

There are risks rel<strong>at</strong>ing to breakdowns such as interruptions of energy supply, technical failure, fire,<br />

explosions and other possible disruptions. The Company has taken out adequ<strong>at</strong>e insurance cover<br />

for losses caused by such interruptions of oper<strong>at</strong>ions.<br />

Internal risks rel<strong>at</strong>ing to supporting processes<br />

Accounting and finance<br />

Due to the ongoing financial crisis in Europe and the USA, it is essential for PALFINGER to have a<br />

flexible capital structure. Raising capital is something th<strong>at</strong> may become more difficult in the near<br />

future. The option of financing relevant growth projects from the Company’s own resources may<br />

prove to be a competitive advantage.<br />

The uncertainty in market development th<strong>at</strong> has been growing over the past few months has also<br />

confronted PALFINGER with new challenges. The consistent pursuit of long-term str<strong>at</strong>egic goals is a<br />

fundamental factor of success; short-term adjustments and decisions are made on the basis of the<br />

Company’s rolling forecast. All relevant inform<strong>at</strong>ion provided by market players on the customer<br />

and supplier side goes into this forecast to cre<strong>at</strong>e a d<strong>at</strong>a base th<strong>at</strong> is as valid as possible. Nevertheless,<br />

there is a limit to the transparency of future business performance, which may lead to significant<br />

devi<strong>at</strong>ions in practice. Decisions th<strong>at</strong> have a m<strong>at</strong>erial financial effect, such as investments in<br />

site expansions, may turn out to be not so profitable afterwards. Thanks to steering committees<br />

oper<strong>at</strong>ing in a timely manner, efficient controlling and short decision-making processes, PALFINGER<br />

is in a position to respond to changes in the market environment <strong>at</strong> all times.<br />

<strong>palfinger</strong> Annual Report 2011<br />

73

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