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2013 Buick Verano Infotainment System

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34 <strong>Infotainment</strong> <strong>System</strong><br />

Unable to Start Stitcher<br />

If the device is unable to launch<br />

Stitcher:<br />

. Check that the latest version of<br />

Stitcher is installed.<br />

. Check that there is an active<br />

account logged into Stitcher.<br />

. For Android devices, check that<br />

the device is paired with the<br />

vehicle, and the Bluetooth icon<br />

on the display is highlighted.<br />

. For iPhone, iPod touch, or iPad<br />

devices, check that the USB<br />

cable is connected to the USB<br />

port and the screen is unlocked<br />

and the Home Page is showing.<br />

. Close Stitcher on the device and<br />

launch again. Devices that allow<br />

multitasking may require an<br />

extra step to quit the Stitcher<br />

application. See the cell phone<br />

manufacturer's user guide.<br />

Loss of Audio<br />

Loss of Stitcher audio can happen<br />

due to:<br />

. Weak or lost data connection.<br />

. Device needs to be charged.<br />

. Application needs to be<br />

relaunched.<br />

. Connection between phone and<br />

radio is lost.<br />

. If any iPhone, iPod touch,<br />

or iPad is connected to<br />

Bluetooth and the dock<br />

connector, go to the Airplay icon<br />

on the device and select dock<br />

connector or disconnect and<br />

reconnect the dock connector on<br />

the device.<br />

.<br />

The volume is too low. Turn up<br />

the volume on the device.<br />

If the connection is lost between the<br />

application and device, a message<br />

“Please unlock your phone or restart<br />

the phone app and try again” will<br />

display. Press OK to retry.<br />

If pressing OK does not clear the<br />

issue, see “Please unlock your<br />

phone or restart phone app and try<br />

again” under “Common Stitcher<br />

Messages” following.<br />

Common Stitcher Messages<br />

Please Try Again Later: A general<br />

error has occurred. A data<br />

connection may be unavailable due<br />

to a weak or lost signal or the<br />

Stitcher service being temporarily<br />

down. Press OK to continue.<br />

Paused or Audio Paused:<br />

Playback is paused on the radio or<br />

on device. Press k or play on the<br />

device.<br />

Please See Device: When user is<br />

not logged in or when authentication<br />

failed, see the device. Press OK to<br />

continue. Disconnect the phone<br />

from the radio and follow the<br />

Stitcher account login process on<br />

the phone.<br />

No Stations Found: Logged in but<br />

no stations have been created.<br />

Press OK to continue.

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