CIMPLICITY Machine Edition Getting Started, GFK-1868E
CIMPLICITY Machine Edition Getting Started, GFK-1868E
CIMPLICITY Machine Edition Getting Started, GFK-1868E
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1<br />
Welcome<br />
Technical Support<br />
TECHNICAL SUPPORT<br />
Support is available to registered users at no charge for 90 days after purchase. A<br />
Support and Free Enhancements (SaFE) subscription can be purchased from your<br />
local GE Fanuc distributor if extended support is required.<br />
If problems arise that can’t be solved using the information in your product<br />
manual, online Help system, or the GE Fanuc Technical Advisor knowledge base,<br />
contact us by telephone, fax, or mail.<br />
When contacting us, call from a telephone near your computer and have your<br />
<strong>CIMPLICITY</strong> <strong>Machine</strong> <strong>Edition</strong> software running. Have the following information<br />
handy to help us assist you as quickly as possible:<br />
■<br />
■<br />
■<br />
■<br />
The serial number from your installation CD case, and the Product name and<br />
version number from the Help>About dialog box.<br />
The brand and model of any hardware in your system.<br />
Operating system and version number.<br />
The steps you performed prior to the problem occurring.<br />
North America<br />
Support Hotline: 1-800-GEFANUC (1-800-433-2682) Fax: (780) 420-2049<br />
Internet: http://www.gefanuc.com<br />
Email: support@gefanuc.com<br />
Comments about our manuals and help: doc@gefanuc.com<br />
Mailing Address: GE Fanuc<br />
2700 Oxford Tower, 10235 - 101 St.<br />
Edmonton, AB, Canada, T5J 3G1<br />
South America<br />
Telephone: +58 (261) 760 2862 Fax: +58 (261) 765 0909<br />
Internet: http://www.gefanuc.com (visit our Portuguese web site at www.gefanuc.com.br)<br />
E-Mail: luis.wilhelm@gefanuc.com<br />
Mailing Address: GE Fanuc Automation Latin America<br />
Calle 120 con Av. 17, Los Haticos -GE Turbimeca<br />
Maracaibo, Venezuela<br />
Europe<br />
Internet: For up-to-date contact information, visit www.gefanuc-europe.com and click on “Offices and Services”.<br />
For up-to-date technical information visit www.gefanuc.com/support.<br />
E-mail: plc_europe@gefanuceur.ge.com<br />
6 <strong>Getting</strong> <strong>Started</strong><br />
<strong>GFK</strong>-<strong>1868E</strong>
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