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Expanding the Public Sphere through Computer ... - ResearchGate

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CHAPTER 3. TECHNOLOGY & THE PUBLIC SPHERE 49<br />

it goes: individuals can enter or leave <strong>the</strong> “discussion” at any time, responding<br />

to both recent and not-so-recent messages, starting new threads in <strong>the</strong> discussion.<br />

In this example, <strong>the</strong> size of <strong>the</strong> discussion would be limited by <strong>the</strong> physical dimensions<br />

of <strong>the</strong> bulletin board and <strong>the</strong> participants would be limited to those who<br />

physically happened by <strong>the</strong> board. The computerized version is very similar, with<br />

<strong>the</strong> “physical” location of <strong>the</strong> board replaced by one or many physical locations<br />

in a network of computers who are connected to each o<strong>the</strong>r, and <strong>the</strong> “physical”<br />

location of <strong>the</strong> participants replaced by <strong>the</strong>ir presence on a computer that can access<br />

<strong>the</strong> board. The size of <strong>the</strong> discussion is limited by <strong>the</strong> much-less constraining<br />

limitations of <strong>the</strong> network, and <strong>the</strong> participants are limited to <strong>the</strong> much-less constraining<br />

limitations of <strong>the</strong> number of network users.<br />

Although <strong>the</strong> use of computers for discussion is a relatively recent phenomenon,<br />

scholars have begun systematic investigations of its characteristics. Some have<br />

examined <strong>the</strong> relationship between access to information and <strong>the</strong> distribution of<br />

power in society, suggesting that computer- mediated discussion could ease differential<br />

access, distribute power more broadly and thus lead to greater democratization<br />

(Stallabrass 1995, Jacobson 1993, Stallabrass 1995). O<strong>the</strong>rs, mostly concerned<br />

with educational applications, have noted <strong>the</strong> potential to foster creativity<br />

and cooperation among participants while recognizing <strong>the</strong> limitations of electronic<br />

space (Perrone, Repenning, Spencer & Ambach 1996, Acker 1995, McCormick &<br />

McCormick 1992, Kiesler, Seigel & McGuire 1984). The absence of social cues to<br />

status and gender have raised issues concerning <strong>the</strong> possibilities of creating more<br />

democratic communication (Savicki, Lingenfelter & Kelley 1996, Herring 1993).<br />

The relationship between engaging in computer mediated discussion and o<strong>the</strong>r<br />

forms of participation have been examined by (Fisher, Margolis & Resnick 1994).<br />

Linguistic models of communication provide a framework for distinguishing various<br />

forms of computer mediated discussion. The fundamental model of linguistic<br />

communication, what Shank (1993) described as <strong>the</strong> “paragon of language-inuse”<br />

is <strong>the</strong> conversation (Fiske 1982, Saussure 1959, Schegloff 1972). A conversation<br />

is characterizable by its organization and activities (Levinson 1983, Murray<br />

1991). Three general types of conversations have been identified: <strong>the</strong> monologue,<br />

<strong>the</strong> dialogue and <strong>the</strong> discussion (Shank 1993, Levinson 1983, Winograd<br />

& Flores 1986). A monologue involves one message sender and multiple, passive<br />

receivers. A dialogue involves two participants taking turns and exchanging roles<br />

as sender and receiver. A discussion involves a single person who starts as <strong>the</strong><br />

sender and retains control of <strong>the</strong> conversation, with multiple receivers, some of<br />

whom rotate (with <strong>the</strong> initiator) <strong>the</strong> role of <strong>the</strong> sender. While computer mediated

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