WYNDHAM WORLDWIDE CORPORATION
WYNDHAM WORLDWIDE CORPORATION
WYNDHAM WORLDWIDE CORPORATION
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According to information compiled by ARDA, four primary reasons consumers cite for purchasing vacation<br />
ownership interests are: (i) flexibility with respect to different locations, unit sizes and times of year, (ii) the<br />
certainty of quality accommodations, (iii) credibility of the timeshare company and (iv) the opportunity to exchange<br />
into other resort locations. According to a 2010 ARDA study, nearly 84% of owners of vacation ownership interests<br />
expressed satisfaction with owning timeshare. With respect to exchange opportunities, most owners of vacation<br />
ownership interests can exchange vacation ownership interests through exchange companies and through the<br />
applicable vacation ownership company’s internal network of properties.<br />
Wyndham Vacation Ownership Overview<br />
Wyndham Vacation Ownership, our vacation ownership business, includes marketing and sales of vacation<br />
ownership interests, consumer financing in connection with the purchase by individuals of vacation ownership<br />
interests, property management services to property owners’ associations and development and acquisition of<br />
vacation ownership resorts. We operate our vacation ownership business through our two primary brands, Wyndham<br />
Vacation Resorts and WorldMark by Wyndham. In October 1999, WorldMark by Wyndham formed Wyndham<br />
Vacation Resorts Asia Pacific Pty. Ltd., a New South Wales corporation, or Wyndham Asia Pacific, as its direct<br />
wholly owned subsidiary for the purpose of conducting sales, marketing and resort development activities in the<br />
South Pacific. Wyndham Asia Pacific is currently the largest vacation ownership business in Australia.<br />
We have the largest vacation ownership business in the world as measured by the number of vacation ownership<br />
resorts, vacation ownership units and owners of vacation ownership interests and by annual revenues associated with<br />
the sale of vacation ownership interests. As of December 31, 2010, we have developed or acquired over 160 vacation<br />
ownership resorts in the U.S., Canada, Mexico, the Caribbean and the South Pacific that represent approximately<br />
20,500 individual vacation ownership units and over 814,000 owners of vacation ownership interests. During 2010,<br />
Wyndham Vacation Ownership expanded its portfolio with the addition of resorts in Orlando, Florida; Myrtle Beach,<br />
South Carolina; and Australia and added additional inventory at locations in Orlando, Florida; Australia; and New<br />
Zealand.<br />
In response to worldwide economic conditions impacting the general availability of credit on which our<br />
vacation ownership business has historically been reliant, we announced in late 2008 a plan to reduce our<br />
2009 gross VOI sales by approximately 40% in order to reduce our need to access the asset-backed securities<br />
markets during 2009 and beyond, and also significantly reduce costs and capital needs while enhancing cash flow.<br />
Accordingly, during 2009, we recorded approximately $1.3 billion in gross vacation ownership interest sales, a<br />
reduction over 2008. In 2010, we recorded gross VOI sales of $1.5 billion which includes $51 million of WAAM<br />
sales.<br />
Our primary vacation ownership brands, Wyndham Vacation Resorts and WorldMark by Wyndham, operate<br />
vacation ownership programs through which vacation ownership interests can be redeemed for vacations through<br />
points- or credits-based internal reservation systems that provide owners with flexibility (subject to availability) as to<br />
resort location, length of stay, unit type and time of year. The points-or credits-based reservation systems offer<br />
owners redemption opportunities for other travel and leisure products that may be offered from time to time, and the<br />
opportunity for owners to use our products for one or more vacations per year based on level of ownership. Our<br />
vacation ownership programs allow us to market and sell our vacation ownership products in variable quantities as<br />
opposed to the fixed quantity of the traditional, fixed-week vacation ownership, which is primarily sold on a weekly<br />
interval basis, and to offer to existing owners “upgrade” sales to supplement such owners’ existing vacation<br />
ownership interests. Although we operate Wyndham Vacation Resorts and WorldMark by Wyndham as separate<br />
brands, we have integrated substantially all of the business functions of Wyndham Vacation Resorts and WorldMark<br />
by Wyndham, including consumer finance, information technology, certain staff functions, product development and<br />
certain marketing activities.<br />
Our vacation ownership business derives a majority of its revenues from sales of vacation ownership interests<br />
and derives other revenues from consumer financing and property management. Because revenues from sales of<br />
vacation ownership interests and consumer finance in connection with such sales depend on the number of vacation<br />
ownership units in which we sell vacation ownership interests, increasing the number of such units is important in<br />
achieving our revenue goals. Because revenues from property management depend on the number of units we<br />
manage, increasing the number of such units has a direct effect of increasing our revenues from property<br />
management.<br />
Sales and Marketing of Vacation Ownership Interests<br />
Vacation Ownership Interests, Portfolio of Resorts and Maintenance Fees. The vacation ownership interests<br />
that Wyndham Vacation Resorts markets and sells consist primarily of undivided interests that entitle an owner to<br />
ownership and usage rights that are not restricted to a particular week of the year. As of December 31, 2010, over<br />
519,000 owners held interests in Wyndham Vacation Resorts resort properties. Wyndham Vacation Resorts properties<br />
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