AR 215-1 - Soldier Support Institute - U.S. Army

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(5) Gaming machine payout claims. For any machine condition that requires the MWR program to pay money due a patron such as a machine directed payout, a short payout due to machine malfunction, acceptance of a patron’s coin or currency without permitting play, or any other conditions where payment is due a patron, the MWR program representative will verify the patron’s claim, document the machine condition, and reimburse the patron from the MWR program’s gaming machine change fund (other MWR program operating funds are not used to reimburse patrons) in accordance with ARMP SOP. Properly completed patron payment documents will be retained by the MWR program as part of the MWR program’s machine change fund records and reimbursed by ARMP during subsequent cash collections. Incomplete or incorrect payment documentation will not be reimbursed by ARMP. (6) Control keys. The use of multiple keys to access machines with exposed funds or access compartments within machines containing funds is an integral part of the ARMP internal control system. The multiple key/participant process is primary factor in safeguarding funds and limiting the possibility of waste, fraud, and abuse. It will be used at all times when stands or machines with exposed funds or compartments within machines containing funds are entered. All participants must be briefed before reporting for duty, including review of the ARMP SOP and applicable parts of appendix G of this regulation. The responsible commander (or designee) will designate a key control custodian. Key control procedures will be strictly enforced at all levels. Unused keys will be locked in secured key containers and signed for on a key control register when issued. Keys will not be kept overnight by individuals except with written approval from the GM, ARMP. The following keys will be used: (a) The MWR program machine door key used during machine maintenance will open one of two locks located on the machine door. Cashless machines without coin hoppers will not require an MWR key. (b) The ARMP machine door key will be used to open the machine door. Both an ARMP and MWR key will be required for opening machines with coin hoppers containing coins. Both keys will be operated at the same time. (c) The command or MWR stand door key used during coin cash collection will open one of the two locks located on the stand door. (d) The ARMP stand door key, the second key needed to open the stand door, will be used simultaneously with the command stand door key during coin cash collection to open the door. (e) The ARMP coin drop box key will be used to remove the coin drop box from the stand and to open the box after it is taken out of the stand. (f) Any machine box or container used to store accepted currency will have two locks installed. ARMP will maintain control of the one of the two locks and the MWR or command will maintain the other. (g) Duplicate keys for the ARMP, an MWR program, or command will be secured and controlled separately from the working key used to support machine operations. (7) Lost keys. Lost keys will be reported immediately to the ARMP field office. Proper authorities will conduct investigations of loss in accordance with chapter 18 of this regulation, and a copy of the final report will be forwarded to the ARMP. Machines may be shut down until locks are changed by the ARMP. MWR program representatives will witness the changing of locks. The MWR program will incur all costs, including labor, related to the replacement of locks or keys if the loss results from their negligence or poor key control. (8) Key inventory. The ARMP must inventory all keys semi-annually. The ARMP will control hand receipts, and accountable parties will update hand receipts every 6 months. The local command will provide an independent inventory team every 2 years for a key inventory. Additional inventories will be conducted by ARMP in accordance with SOPs. (9) Cash collection. Cash will be collected by a cash collection team that includes, at a minimum, a representative from the activity and one from ARMP. (Under no circumstances will cash collections be conducted unless an ARMP representative and a location representative are present.) (a) Based on volume of play, collection frequency will be adjusted at the discretion of the ARMP in coordination with the local commander. ARMP field office managers will establish and coordinate all collection schedules with MWR program managers and commanders who make facilities and representatives available. (b) Keys will be issued to the collection team and will be secured and/or accounted for at all times. Both collection team members will record and verify meter readings unless an electronic data collection system is used. The team will observe and verify each machine coin and currency count. Coin and currency counts for each machine will be recorded and verified as prescribed by the ARMP SOP. (c) Monies collected will be counted in a secure area out of the presence of patrons. Machine areas will be closed to patrons during collection by closing the room or roping off the area. If this is not possible, collections will be made during non-operating hours. For currency counts, the MWR representatives must provide a lockable secure area for counting currency, access by anyone other than the collection team is prohibited. (10) Cash deposits. The following is required for cash deposits: (a) The Machine Activity Report (MAR) (see ARMP SOP) for calculation of the cash collection and receipt of funds from the ARMP cash collector will be signed by the MWR location representative. (b) The amount of deposit will be imprinted on sequentially numbered ARMP bank deposit slips with an inked stamp, and appropriate copies will be retained by the ARMP representative. Both collection team members will verify and initial the deposit slips. 40 AR 215–1 • 31 July 2007
(c) The MWR program must deposit ARMP funds no later than 1 working day after the collection. (d) An armed guard escort will make deposits in excess of $5,000 (see appendix G). (e) In exceptional cases and as approved by the ARMP GM, ARMP staff may make bank deposits using procedures specified by ARMP Controller. (11) Documents. All original collection and deposit documents will be forwarded to ARMP field office. (12) Keys. All keys will be returned to the key control custodian prior to the end of each day. (13) Command representatives. The local command will provide command representatives for periodic cash collection observations. Observations will be made at least once per quarter at selected locations. The local command will coordinate with the local ARMP field office after the observations have been completed and communicate any issues identified during the cash collections to the ARMP field office manager. (14) Internal controls. The ARMP will provide effective control and accountability of funds through its system of internal controls during the drop process and through subsequent independent analysis. The controls will include use of the two-party drop team to prevent theft, periodic unannounced FMWRC internal review observations of cash collections to ensure adherence to ARMP SOPs, and systematic reviews of each cash collection to reconcile cash and coin counts with documented meter readings. All variance exceptions to established parameters will be researched, evaluated, and reconciled. Additionally, where resources permit, regular rotation of cash collectors and technicians will be practiced. (15) Machine maintenance. The ARMP field office will schedule machine maintenance and will coordinate the schedule with MWR programs. Maintenance is based on a route system; MWR program manager will ensure that facilities and facility representatives are available when maintenance is scheduled. The MWR program manager will notify ARMP personnel immediately when there are any existing or potential machine problems and when facility renovations, closures, or re-openings are decided upon. (a) MWR program and ARMP representatives will be present at all times during any machine maintenance where the technician has direct access to machine funds. As required, if the MWR program representative cannot accompany the technician or is called away, machines will be locked and maintenance stopped until the MWR program representative returns. (b) The ARMP technician will record meter readings, type of malfunction, and extent of repairs per the ARMP SOP. (16) Management controls. (a) ARMP accounting, cash collection, and maintenance functions will be segregated from those of other MWR programs. (b) The FMWRC will provide a quality assurance/management review program to detect, deter, and prevent fraud, waste, and abuse. The assurance/management review program strengthens management and operational practices and ensures effective management controls. e. Amusement machines. Amusement machines include video machines, pinball machines, crane machines, coinoperated pool tables, dedicated simulators, CD jukeboxes, digital jukeboxes and such other machines that do not provide a payout. Amusement machine services include purchase of the latest industry amusement games, on-site management and maintenance, cash collections, internal controls, and shared revenues. The expense of operating the program will be borne by the ARMP. The ARMP may install and operate amusement machines in MWR programs (categories A, B, and C) at the request of the garrison commander. They may be installed and operated in non-Army (AAFES, other services) operations, as agreed to by MOA between FMWRC and the requesting program, unless prohibited by law. Participation in the Army’s amusement machine operations will be authorized case by case by business-based analyses of an installation’s vendor-operated amusement machine operations versus Army-operated amusement machine operation potential. All Army installations as well as other military services and the AAFES may participate. f. Internet-based entertainment; wireless cafes; and related services and support. When pay per use unofficial Internet services (for example barracks, Internet services or wireless hot spot service) are to be provided, NAF contract procedures will be used. These services are authorized to utilize all recognized (TCP/IP) Internet applications for unofficial purposes including but not limited to web browsing, web hosting, Voice over IP, unofficial e-mail, video mail and streaming audio/video. After prior coordination with the DOIM/frequency manager, access to DOIM wired infrastructure and frequency spectrum will be granted to MWR programs to support these nonofficial services, paid or free, when it does not conflict or inhibit other official U.S. Army functions. Access to commercial unlicensed frequencies is to be granted as long as there is no interference with official frequencies or uses and the equipment adheres to FCC regulations or similar local national specifications when installed. When requested by MWR, DOIM frequency managers will direct that other unofficial uses of these frequencies be terminated if it interferes with approved MWR implementation at the same frequency. 8–9. Arts and crafts a. Description. (1) The arts and crafts program offers educational, self-development activities that advance technical knowledge and skills and offer opportunities for creative growth. This is accomplished through individual participation in arts and AR 215–1 • 31 July 2007 41
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Army Regulation 215-1 Morale, Welfa
Page 12 and 13: Contents—Continued Precious metal
Page 14 and 15: Contents—Continued Section XII Fi
Page 17 and 18: Chapter 1 Purpose, Principles, and
Page 19 and 20: 2-3. The Commander, Installation Ma
Page 21 and 22: s. Develop standards and exercise o
Page 23 and 24: Table 3-1 Listing of centrally admi
Page 25 and 26: Figure 3-1. MWR programs—Continue
Page 27 and 28: 3-12. Revalidation a. A needs and c
Page 29 and 30: (2) Director, FMWR (or equivalent).
Page 31 and 32: employment taxes will be withheld w
Page 33 and 34: . Indirect appropriated fund suppor
Page 35 and 36: o. FMWRC will issue annual financia
Page 37 and 38: installation that has three or more
Page 39 and 40: (3) APF support is not authorized f
Page 41 and 42: practices (paras 5-2 and 5-3). Othe
Page 43 and 44: (2) Lessor will not be exempt from
Page 45 and 46: e. Real property. Purchase of real
Page 47 and 48: Table 6-1 Coordinating garrisons—
Page 49 and 50: . When military personnel providing
Page 51 and 52: Table 7-1 MWR patronage authorizati
Page 53 and 54: Chapter 8 Military Morale, Welfare,
Page 55: (4) AFRC facilities may provide a b
Page 59 and 60: (12) Staff members will not accept
Page 61 and 62: (12) U.S. Forces retirees may be pe
Page 63 and 64: (3) When there is more than one win
Page 65 and 66: CLEOS programs (formerly known as S
Page 67 and 68: Table 8-1 Activities within the ser
Page 69 and 70: of the installation youth program,
Page 71 and 72: will be sanctioned by the USCF and
Page 73 and 74: 1. Use of musical arrangements obta
Page 75 and 76: (a) Army personnel who reside on an
Page 77 and 78: (1) CTS. CTS include the booking an
Page 79 and 80: 8-22. Library and information servi
Page 81 and 82: facilities such as bowling, golf, a
Page 83 and 84: (b) Patronage, fees and charges, an
Page 85 and 86: 8-25. Outdoor recreation a. Descrip
Page 87 and 88: acquaint the public with the Army
Page 89 and 90: (18 USC 921-928) and the ATF regula
Page 91 and 92: (d) Mixed participation by men and
Page 93 and 94: Table 8-5 U.S. national sports gove
Page 95 and 96: (b) Officers must submit a copy of
Page 97 and 98: (a) Smoking will be prohibited at a
Page 99 and 100: d. Supporting guidance and MWR resp
Page 101 and 102: Army component with an estimate of
Page 103 and 104: (a) By the drink at— 1. FB&E acti
Page 105 and 106: e. Giving alcoholic beverages as pr
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approval by the SA, DOD and Congres
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ADVERTISEMENT.” This phrase is no
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m. Only MWR programs and those prog
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(1) AAFES is the primary retailer o
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(3) Transshipment of foreign goods
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(2) Transportation of NAF employees
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(c) Name and telephone number of th
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or other agreement, the garrison MW
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(c) Written clearly and unequivocal
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j. Background checks and standards
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above positions. GS-08 and below po
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Chapter 15 MWR Planning and Program
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(2) The garrison commander (or desi
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(d) Upon receipt of funds, FMWRC wi
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out grant the real estate to a deve
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16-7. Army recreation machine progr
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. In overseas areas— (1) NAFIs/en
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the criteria explained in this chap
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(4) Schedule A, APF and NAF Expense
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for use of Government-owned passeng
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h. Overseas commands employing NAF
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17-8. Nonavailability of appropriat
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(2) Auction sales. Garrison auction
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member from the U.S. Army Audit Age
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purchases made using MWR USA/UFM fu
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the Central Banking Program. RIMP w
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19-16. Claims by employees Claims b
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(5) Accounts receivable, time-eleme
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Table 19-1 Depreciation guide—Con
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19-29. Buildings insured a. All bui
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turbines, pressure vessels, or pipi
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means all forms of data, including
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Section XI Aircraft Hull 19-54. Typ
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c. Proof that a loss occurred only
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(2) A copy of the claim against the
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(1) An employee has the right to ch
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19-89. Coverage for Korean National
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AR 25-30 The Army Publishing Progra
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AR 360-1 The Army Public Affairs Pr
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DA Circular 608-06-1 Better Opportu
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DODD 5132.12 Consolidations and Red
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UFC 4-740-20 Unified Facilities Cri
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31 USC 1350 Criminal penalty 31 USC
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DA Form 5322 Monthly Cash Projectio
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DD Form 2793 Volunteer Agreement fo
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f. Configuration Control Board, whi
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a. Total sales method. This is the
Page 201 and 202:
Table D-1 Funding Authorizations—
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Page 205 and 206:
Page 207 and 208:
Page 209 and 210:
Table E-1 Construction funding auth
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F-3. Assignment a. The basic three-
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(2) Containers will be checked to e
Page 215 and 216:
advantage may taken of cash and pro
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manager is assigned, the garrison c
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c. A written agreement must be exec
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c. The safety officer may be a full
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(b) Extend more than 5 nautical mil
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(a) Navigation training with increa
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(3) Ensuring that safety discrepanc
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(1) Aircraft and engine logbooks, a
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(5) Loss or damage caused by or res
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(4) Resale merchandise: wholesale o
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d. Rebuttals received after the all
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a. Amusement and Vending Machine Op
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AMC Air Mobility Command AMWRF Army
Page 241 and 242:
CPS Customer Payment Solution CRC c
Page 243 and 244:
FPM Federal Personnel Manual FTS fu
Page 245 and 246:
OACSIM Office of the Assistant Chie
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SSE self-sufficiency exemption TCP/
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lost, damaged, or destroyed. In suc
Page 251 and 252:
Controlled equipment Items that cos
Page 253 and 254:
Facility manager Annex or activity
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services), and related resources. N
Page 257 and 258:
NAFI representative An employee of
Page 259 and 260:
(known as “gray” area retirees)
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Military, Naval, Air Force, and Coa
Page 263:
USAPD ELECTRONIC PUBLISHING SYSTEM
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AR 215-1 - Soldier Support Institute - U.S. Army

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