Municipal accounts - Buffalo City

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What is a rates rebate and what are the benefits?
1. The rates rebate is a “discount” of 40% applied to the consumer’s domestic rates charges.
2. The benefit will vary as it depends on the amount of rates charged.
Who qualifies for a rates rebate?
1. Various criteria have to be met in order to qualify for a rebate. The applicant must:
a) Be over 60 years of age
b) Receive combined (with spouse) income less than the limit determined by council from
time to time.
c) Occupy the property for which rebate is applied
How do I apply for a rates rebate?
1. Application forms are available from enquiries desks at municipal offices.
2. Application forms together with ID, proof of income and proof of home ownership must be
submitted to your nearest office.
Can I apply for a rebate even if I receive an indigent subsidy?
1. Yes, both schemes can if received simultaneously if you qualify.
Will my account be reduced if I find a water leak on my property?
1. The account will be recalculated if the following criteria are met:
a) The leak must be repaired within 48 hours of detection.
b) A letter from a registered plumber or a sworn affidavit must be submitted within 10 days
of the repair of the leak.
2. The excess charges will be recalculated in terms of the “Water Leak” tariff which is lower than
the usual tariff.
3. The water billing will be reduced but not cleared entirely as the wasted water was supplied at a
cost to BCMM.
BuffaloCityMetropolitanMunicipality
BUFFALO CITY
METROPOLITAN MUNICIPALITY
C O N S U M E R G U I D E