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Dorota, 48 Charles Vögele Store Wola Park, Warsaw/Poland “I shop regularly at Charles Vögele – the value for money is perfect.”
CORpORATE SOCiAl RESpOnSibiliTy “We are a company with a long tradition, and within our complex global market environment we take our responsibilities to society, our customers, employees, suppliers and the environment very seriously. Every day we strive to combine financial success, social responsibility and environmental awareness.” FRAnk bEECk, CEO CHarleS VÖGele’S approaCH to Corporate reSponSibility Taking into account the needs of our key stakeholder groups, Charles Vögele has defined five topics that 21 impact directly on sustainable business success. The following <strong>report</strong> is structured in line with these topics: Key foCuS tHemeS Achievements in 2011 aimS for 2012 responsibility to customers, product quality Supplier management – Customer satisfaction – Quality assurance – Environmental and social standards – BSCI guidelines – Training/education – Selecting new suppliers our employees – Employee development – Employee satisfaction – Diversity Social commitment environment and climate protection – Support for training projects in Bangladesh – Environmental principles – Sustainable operations – Reduced energy consumption and emissions – Increased energy efficiency – Transport, recycling – Further improvement of product integrity thanks to streamlining of organizational structure – More suppliers checked by BSCI auditors – Constant improvement in audit results – Internal training carried out – Successfully completed apprenticeships – Introduction of a Group-wide ombudsman – Successful training of 4 000 povertystricken people as part of the Swisscontact project since 2005 – Group-wide CO2 savings of 12 000 tonnes through greater use of renewable energy sources and energy-efficient lighting – 20 % CO2 savings through improved logistics – Continual improvement of processes to strengthen product integrity – Expand portfolio of suppliers that are BSCI or SAI certified – Extend processes for removing irregularities – Efficient support for implementation and maintenance of BSCI standards – Employee survey – Increased employee satisfaction – Corporate responsibility sensitization activities – Focus strengths on core competencies (sales) – Evaluation of new projects – Work with local population – Improve living conditions of people who have done the Swisscontact training course – Modernize lighting system – Improve efficiency of transport – Energy monitoring tests Financial Report | Corporate Governance | The World of Fashion | Corporate SoCial reSponSibility | Overview of Regions | Annual Review | CEO 's Report | Chairman's Message
Page 1: annual report 2011
Page 4 and 5: Group KeY FiGures Five-Year overvie
Page 6 and 7: 4 6 11 13 14 15 17 18 19 31 43 cont
Page 8 and 9: “The annual results for 2011 mark
Page 10 and 11: “Our core target groups are women
Page 12 and 13: Outlook: return to profitable growt
Page 14 and 15: Filippo, 44 Charles Vögele Store S
Page 16 and 17: annual revieW The country merchandi
Page 18 and 19: sWitZerlanD region A difficult envi
Page 20 and 21: Jakub, 48 Charles Vögele Store Wol
Page 22 and 23: BeneluX region Lack of confidence i
Page 26 and 27: 1 CuStomer reSponSibility anD proDu
Page 28 and 29: Value-Added Statement menting the
Page 30 and 31: 3 our employeeS Our employees’ kn
Page 32 and 33: Climate friendly operations - We ar
Page 34 and 35: Environmental criteria in the suppl
Page 36 and 37: News Stores worldwide By the end of
Page 38 and 39: The spring collection “California
Page 40 and 41: Til Schweiger behind the scenes Sin
Page 42 and 43: CharleS Vögele By NumBerS 7 300 em
Page 44 and 45: Sarah Connor
Page 47 and 48: CORpORATE Charles Vögele Group is
Page 49 and 50: 1 GroUp StrUCtUre anD SHareHoLDerS
Page 51 and 52: 2.6 restrictions on transferability
Page 53 and 54: Hans Ziegler Chairman of the Board
Page 55 and 56: - Nomination and Compensation Commi
Page 57 and 58: 3.6 Information from and control ov
Page 59 and 60: 4 GroUp ManaGeMent Group Management
Page 61 and 62: The share option plan in place for
Page 63 and 64: 7.5 entry in the share register The
Page 65 and 66: Financial RepoRt
Page 67 and 68: Financial coMMentaRY 2011 was a tur
Page 69 and 70: Financial expenses and taxes Financ
Page 71 and 72: At 31 December CONSOLIDATED bALANCE
Page 73 and 74: CHF 1000 Note From 1 January to 31
Page 75 and 76:
2.3 Basis of consolidation The cons
Page 77 and 78:
2.7 Net sales and revenue recogniti
Page 79 and 80:
The amounts shown under shareholder
Page 81 and 82:
2.17 Impairment of assets All capit
Page 83 and 84:
2.23 Treasury shares The costs of t
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CHF 1000 EUR / CHF USD / CHF 2011 i
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CHF 1000 < 1 year 1 - 5 years > 5 y
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4 Critical accounting estimates and
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5 Segment information Switzerland G
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The pension liabilities and plan as
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The pension liability of the German
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15 Income tax 15.1 Composition of i
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15.5 Tax-relevant loss carry-forwar
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Other receivables are not related t
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20.2 Finance leases The carrying am
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22.2 Impairment test on goodwill CH
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24 Short-term financial liabilities
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CHF 1000 28 Mortgages Balance at 1
Page 111 and 112:
32 Treasury shares As of 31 Decembe
Page 113 and 114:
Tranche The weighted average remain
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Movement in valuation differences n
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2011 CHF 1000 Details of total paym
Page 119 and 120:
Balance, at 31 December 2011 Disclo
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41 Structure of the Charles Vögele
Page 123:
Opinion In our opinion, the consoli
Page 126 and 127:
From 1 January to 31 December INCOM
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NOtES tO thE FINaNCIal StatEMENtS 1
Page 130 and 131:
Shareholders 66 Share of capital as
Page 132 and 133:
Report of the statutory auditors to
Page 134 and 135:
Share performance Price performance
Page 136:
Charles Vögele makes fashion.
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