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DEAR ShAREhOLDERS<br />
chairman’s message<br />
2011 was a difficult year for Charles Vögele. In<br />
addition to the challenging economic environment,<br />
the strong Swiss franc and the unusually warm<br />
autumn, certain internal factors also caused problems.<br />
In particular, weak logistics processes led<br />
to bottlenecks in the availability of merchandise.<br />
Operating results deteriorated significantly again<br />
in the second semester as a result of all the above<br />
factors. The marked fall in net sales and profit<br />
in the 2011 financial year represented a setback in<br />
our efforts to comprehensively modernize the<br />
Charles Vögele Group. The Board of Directors and<br />
Group Management decided to continue with<br />
the basic corporate strategy based on three pillars<br />
fascination, processes and growth. However,<br />
this strategy needs to be adjusted to current market<br />
conditions and customer requirements.<br />
Immediate corrective measures: new Group<br />
Management structure and single brand strategy<br />
Faced by a disappointing performance, the Board<br />
of Directors introduced farreaching corrective<br />
measures in September. Owing to differences of<br />
opinion about the implementation of corporate<br />
strategy, Charles Vögele parted company with André<br />
Maeder and appointed Frank Beeck as its new<br />
CEO. In addition, the Board of Directors appointed<br />
me as its new Chairman. Since then I have been<br />
working closely with Group Management in order<br />
to ensure a smooth transition and to implement<br />
the necessary corrective measures as quickly as<br />
possible. In the first phase, we defined a new<br />
structure for Group Management and revised the<br />
brand strategy. Within Group Management there<br />
needs to be clearly defined responsibility for each<br />
of the three core processes, so the current Group<br />
Management team, consisting of CEO Frank Beeck<br />
and CFO Markus Voegeli, is being augmented by<br />
a COO (Chief Operating Officer) and a CCO (Chief<br />
Commercial Officer). The CCO function will be<br />
handled until further notice by Frank Beeck in tandem<br />
with his CEO role.<br />
5<br />
The clear positioning and focusing of the Charles<br />
Vögele brand is crucial. Our customers have to be<br />
able to see what we stand for and what our<br />
strengths are. The three separate brands Casa<br />
Blanca, Biaggini and Kingfield are not distinct<br />
enough from each other in shoppers’ eyes. This is<br />
why we have decided to concentrate in future on<br />
the overall Charles Vögele brand, and dispense with<br />
the separate brands.<br />
Foundations in place for a successful future<br />
Without wishing to gloss over the latest results: I do<br />
want to emphasize that plenty is going well for<br />
the Charles Vögele Group too. The company is well<br />
positioned internationally and maintains a presence<br />
in some very promising growth markets. André<br />
Maeder liberated Charles Vögele from its outmoded<br />
image and put it back on the radar of the modern<br />
fashion world. He gave the group back its sense of<br />
selfworth and increased its fashion expertise.<br />
The Board of Directors and Group Management would<br />
like to thank André Maeder for his valuable work.<br />
The top priority now is to focus the company consistently<br />
on the needs of its customers, and on the<br />
enduring stabilization of the logistics and the related<br />
processes. The group is full of teams of very<br />
capable and highly motivated employees. They<br />
are all ready to tackle the current challenges and<br />
master them successfully. I would like to thank<br />
all of our employees for the great work that they do<br />
every day. I would also like to thank our cus tomers<br />
for their loyalty, and you our shareholders, for your<br />
trust and patience. I can assure you that we are<br />
all fully committed to improving the Company’s<br />
operational performance.<br />
With best wishes,<br />
Hans Ziegler, Chairman of the Board of Directors<br />
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