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HOPE Hotline...888-995-HOPE � National Ad Council TV campaign to encourage borrowers to contact their lenders, or contact HOPE – 1.888.995-HOPE � National, toll-free hotline provides counseling for foreclosure prevention � Free to homeowners and available 24/7/365 � Staffed by over 450 highly trained foreclosure prevention specialists at 10 HUD-approved credit counseling agencies � Results: � Currently receiving over 2,700 calls per day � Over 830,000 calls received & 282,000 counseled � In the 2 nd quarter of 2008, over 198,000 calls received & nearly 69,000 counseled
Increasing Efficiency through Technology � Early Resolution Counseling Portal (ERCP) which will connect counselors with servicers and produce dramatically more workouts for homeowners � In Pilot Phase with Bank Of America, Wells Fargo, CountryWide, and CCCS of Atlanta � An invoice management system for processing fee for service invoices � A permanent triage solution which combines the best of high tech with the best of high touch to give every caller prompt service and satisfaction with the service � A call distribution system to identify the next available counselor and increase the conversion rate.
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Co-Event Sponsors Gold Sponsor Silv
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Fourth Annual Mortgage Lending Indu
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Monday, October 6, 2008 Fourth Annu
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TAB SPONSORS
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FAIR LENDING ADVISORY FOR LENDER SE
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��
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HELP YOUR CLIENTS GET THE MORTGAGE
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HMDA Data Mining for CRA and Minori
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The Demographic Impact of the Subpr
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Index of Tables Table 1: Loan Type
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Purpose The purpose of this study i
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Subprime Rate Loans And The Current
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Subprime Rate Loans And The Current
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Summary Of Findings • The overall
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Highlights Of 2004-2006 Subprime Ra
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Highlights Of 2004-2006 Subprime Ra
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Distribution Analysis Of 2006 Subpr
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Conclusion About The Author maurice
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Successful Sales Tools for Loan Ori
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TAB WELCOME ADDRESS
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John A. Courson John A. Courson is
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Why Diversity is Important to the M
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STACEY D. STEWART Chief Diversity O
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Terri J. Fowlkes Terri J. Fowlkes i
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The First American Corporation Depl
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What is Supplier Diversity at First
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DIVERSITY Transformation Over Time!
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Developing a Winning Diversity Busi
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Know the Facts � Minority groups'
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Data Sources -- Building The Case R
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Example: Relevant Marketing Collate
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Diversity and Inclusion in Mortgage
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Our Commitment to Diversity and Inc
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Our Commitment has resulted in this
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Recruiting Diverse Talent - a Criti
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Finding Experienced Diverse Sales P
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Best Practices in Recruiting Divers
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Thank you John Browning Area Sales
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Confidential - Copyright © Citi 20
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• Mortgage Market Dislocation •
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1. Dedicated / Focused / Diverse St
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• GSEs • MI Companies • Non-P
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• Access • R-HOME • Home Run
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TAB IMPACT OF HOUSING LEGISLATION
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Michael Taliefero Michael Taliefero
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Tim Doyle is a Vice President of In
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Housing and Economic Recovery Act o
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• Adds energy efficiency and hist
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Emergency Assistance for the Redeve
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Key Provisions for HFAs FHA Moderni
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Mission Improvement • Requires th
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Key Provisions for HFAs HOPE for Ho
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Mortgage Foreclosure Protections fo
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Key Provisions for HFAs Housing Tax
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SUMMARY OF H.R. 3221 - THE HOUSING
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terms, conditions as the Secretary
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H.R 3221 DIVISION A - TITLE II - FE
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H.R. 3221 DIVISION A - TITLE IV - H
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H.R. 3221 DIVISION A - TITLE V: S.A
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esidential mortgage loan originator
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H.R. 3221 -DIVISION B - TITLE II -
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exempt housing bonds that each stat
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Transfer of funds appropriated to c
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The Emergency Economic Stabilizatio
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October 2008 Treasury must issue pr
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October 2008 and other available pr
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October 2008 foreclosure mitigation
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October 2008 a bid regardless of an
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preferred stock held by the financi
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October 2008 Sec. 504. Income avera
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Licensing Standards: All state-lice
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Federal Banking Agencies/Federal Fi
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Increasing Transparency and Account
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Housing Legislation in a Broader Co
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Impact of Market Challenges • Liq
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Components of HERA • FHA Moderniz
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Wells Fargo’s Long-term Commitmen
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Other HERA Provisions Hope for Home
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Questions? Tom Goyda Wells Fargo Ho
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Sponsored by: Diversity Luncheon 11
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Market Psychology around Homeowners
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Mortgage Strategic Markets & Divers
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Share Foreclosures by Loan Type Pro
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Q2-2008 Prime ARM Foreclosure Start
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Foreclosures in “Sand” States A
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Foreclosures in “Sand” States S
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Change in Number of Owner- and Rent
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77 76 75 74 73 72 71 98 Homeownersh
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Changing the Market Psychology arou
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The Truth about Foreclosures • Pe
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The Truth about Mortgage Securitiza
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What has the Credit Panic Done to t
Page 203 and 204: 80% 75% 70% 65% 60% 55% 50% 45% 40%
Page 205 and 206: Rank 1 2 3 4 5 6 7 8 9 10 11 12 13
Page 207 and 208: Left Us with ‘Super 4’ Mortgage
Page 209 and 210: Are Declining Markets Underwriting
Page 211: Changing the Consumer Psychology Ar
Page 214 and 215: Perceptions p • During g an other
Page 216 and 217: 11,400,000 400 000 1,200,000 1,000,
Page 218 and 219: $250,000,000 $200,000,000 $150,000,
Page 220 and 221: Perceent 60.00 50.00 40.00 30.00 20
Page 222 and 223: 700,000 600,000 500,000 400,000 300
Page 224 and 225: Percent 50.00 45.00 40.00 35.00 30.
Page 226 and 227: 45.00% 40.00% 35.00% 30.00% 25.00%
Page 228 and 229: Reality 2004 2004-2007 2004 2007 20
Page 230 and 231: 40.00% 35.00% 30.00% 25.00% 20.00%
Page 232 and 233: Reality 2004 2004-2007, 2004 2007,
Page 234 and 235: • While many conservatives believ
Page 236 and 237: TAB TRENDS IN LOSS MITIGATION
Page 238 and 239: Patrick Carey Chief Executive Offic
Page 240 and 241: TAB NON PROFIT’S ROLE IN EARLY IN
Page 242 and 243: Larry L. Gilmore 5502 Willow Grove
Page 244 and 245: 2007….What Happened? � Lack of
Page 246 and 247: 2,500,000 2,000,000 1,500,000 1,000
Page 248 and 249: HOPE NOW Alliance Membership Counse
Page 250 and 251: Borrower Outreach Letters � Servi
Page 252 and 253: Date Cities State Servicers Borrowe
Page 256 and 257: HOPE NOW Results � Since July 200
Page 258 and 259: Percent Increase in Loan Modificati
Page 260 and 261: TAB RESPONSIBLE SUSTAINABLE LENDING
Page 262 and 263: Ernest E. Baskette, Jr. Mr. Baskett
Page 264 and 265: Shelley Metz-Galloway Vice Presiden
Page 266 and 267: What is… “the art of influencin
Page 268 and 269: Wells Fargo Our Commitment is Past,
Page 270 and 271: Wells Fargo Sustaining the History
Page 272 and 273: Why Responsible Lending? Responsibl
Page 274 and 275: Thank you Shelley Metz-Galloway Vic
Page 276 and 277: What is Self-Help? • Self-Help is
Page 278 and 279: www.self-help.org 4 4
Page 280 and 281: Lease-Purchase Mortgage Product �
Page 282 and 283: Lease-Purchase Pilot Structure Loan
Page 284 and 285: Pilot in Peachtree Hills, Charlotte
Page 286 and 287: Peachtree Hills - Foreclosure Distr
Page 288 and 289: Homes are still in decent shape Exp
Page 290 and 291: Supportive Services • Homebuyer c
Page 292 and 293: 4 th Annual Mortgage Lending Indust
Page 294 and 295: MLI Emerging Markets and Diversity
Page 296 and 297: A new, innovative, comprehensive an
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MLI Emerging Markets and Diversity
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Tactics and Strategies to Preserve
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TAB BEST IN INDUSTRY DINNER
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FOR IMMEDIATE RELEASE Wednesday, Oc
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Fourth Annual Minority Lending Awar
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Affordable Housing, CRA & Strategic
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Affordable Housing, CRA & Strategic
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What is ACCESS? Standard First Mort
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Create a Competitive Edge • Secon
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Leverage MI to Create a Competitive
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ACCESS is Easy for You and Your Cus
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Questions: National Homebuyers Fund
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Town Hall Meeting: Consumer Protect
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Lori Jones Gibbs Lori Jones Gibbs i
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Stella Adams Stella Adams is the fo
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Maria Kong Maria Kong has been a dy
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Strategic Markets and Diversity Con
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