Download Conference Presentations - Mortgage Lending Industry ...

Confidential - Copyright © Citi 2008 All Rights Reserved
Overview
• Why is Diversity and Inclusion Important to CitiMortgage and the
Mortgage Lending Industry?
– Diverse Customer Base
• Mix of our workforce to mirror the markets that we serve (better understanding of
the needs of the customers that we serve)
• Customers often feel more comfortable working with people that are of like
backgrounds and speak the same language
– Growing Diverse U.S. Population
– Increased Income and Buying Power of Ethnic Minorities and Women
– Regulatory / Fair Lending Obligations
• Equal Credit Opportunity Act
• Fair Housing Act
– It is the Right Thing to Do!
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