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A Guide to Primary Care of People with HIV/AIDS - Canadian Public ...

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A <strong>Guide</strong> <strong>to</strong> <strong>Primary</strong> <strong>Care</strong> <strong>of</strong> <strong>People</strong> <strong>with</strong> <strong>HIV</strong>/<strong>AIDS</strong><br />

Chapter 2: Approach <strong>to</strong> the Patient<br />

10%. For patients unprepared <strong>to</strong> alter their risk-taking<br />

behavior, a longer-term strategy is required, and a<br />

nonconfrontational approach such as motivational<br />

interviewing is recommended (see Table 2-3).<br />

When working <strong>with</strong> a patient over time <strong>to</strong> support<br />

behavioral change, it is crucial for the provider <strong>to</strong> be<br />

a consistent source <strong>of</strong> support, hope, and optimism.<br />

By acknowledging positive efforts even when initial<br />

attempts <strong>to</strong> modify behavior fail, by continuing <strong>to</strong> <strong>of</strong>fer<br />

encouragement, and by supporting even small progress,<br />

the provider can help bolster a patient’s resolve and<br />

sense <strong>of</strong> control over his or her actions.<br />

Table 2-3. Motivational Interviewing<br />

Basic Steps:<br />

• Seek <strong>to</strong> understand the patient’s experience<br />

through careful and reflective listening.<br />

• Help the patient voice his or her own reasons<br />

for change.<br />

• Recognize and accept resistance <strong>to</strong> change.<br />

• Affirm the patient’s ability <strong>to</strong> control his or her<br />

own actions.<br />

In this patient-centered approach, the provider seeks an<br />

accurate understanding <strong>of</strong> the patient’s unique experience<br />

<strong>with</strong> certain behaviors. The interviewer listens carefully <strong>to</strong><br />

the patient’s thoughts about his or her behavior, moni<strong>to</strong>rs<br />

readiness for change, clarifies what the patient believes <strong>to</strong><br />

be obstacles <strong>to</strong> change, identifies the patient’s own selfmotivational<br />

statements, and selectively reinforces these<br />

expressions <strong>of</strong> desire, intent, and ability <strong>to</strong> change. In this<br />

manner, the provider yields the role <strong>of</strong> “expert” and <strong>of</strong>fers<br />

affirmation and support for the patient’s ability <strong>to</strong> control his<br />

or her own behavior.<br />

Principles <strong>to</strong> Remember:<br />

• For most people, motivation for change must come<br />

from <strong>with</strong>in. Direct persuasion does not <strong>of</strong>ten result<br />

in sustained behavioral change.<br />

• It is the patient’s task <strong>to</strong> articulate resolve and<br />

ambivalence.<br />

• When patients voice resistance <strong>to</strong> change, it is<br />

preferable <strong>to</strong> recognize and accept a lack <strong>of</strong><br />

readiness than <strong>to</strong> press for immediate change.<br />

Timing is important.<br />

• Patients must understand that resolutions <strong>to</strong><br />

change <strong>of</strong>ten slip, and failure should not become a<br />

reason <strong>to</strong> avoid contact <strong>with</strong> the provider.<br />

KEY POINTS<br />

Caring for patients <strong>with</strong> <strong>HIV</strong>/<strong>AIDS</strong><br />

requires a strong provider-patient<br />

relationship, a multidisciplinary care<br />

team, and frequent <strong>of</strong>fice visits.<br />

Stigma and discrimination must be<br />

addressed through strong confidentiality<br />

protections, emotional support, and<br />

cultural sensitivity.<br />

Patient education about the disease<br />

process, treatment, and community<br />

resources is a vital component <strong>of</strong> care.<br />

The primary care provider plays a key<br />

role in risk assessment and counseling<br />

for all patients <strong>with</strong> <strong>HIV</strong>.<br />

SUGGESTED RESOURCES<br />

Aranda-Naranjo B, Davis R. Psychosocial<br />

and cultural considerations. In: A <strong>Guide</strong><br />

<strong>to</strong> the Clinical <strong>Care</strong> <strong>of</strong> Women <strong>with</strong> <strong>HIV</strong>/<br />

<strong>AIDS</strong>, 1st ed. Washing<strong>to</strong>n: US Department<br />

<strong>of</strong> Health and Human Services, HRSA,<br />

<strong>HIV</strong>/<strong>AIDS</strong> Bureau; 2001. Available at<br />

http://www.hab.hrsa.gov.<br />

Centers for Disease Control and<br />

Prevention. Incorporating <strong>HIV</strong> prevention<br />

in<strong>to</strong> the medical care <strong>of</strong> persons living<br />

<strong>with</strong> <strong>HIV</strong>. MMWR Recommendations and<br />

Reports, (July 18, 2003; 52(RR12);1-24.<br />

Hecht FM, Wilson IB, Wu AW, Cook RL,<br />

Turner BJ. Society <strong>of</strong> General Internal<br />

Medicine <strong>AIDS</strong> Task Force. Optimizing care<br />

for persons <strong>with</strong> <strong>HIV</strong> infection.<br />

Ann Intern Med. 1999;131:136-143.<br />

Positive Living. A practical guide for people<br />

<strong>with</strong> <strong>HIV</strong>. Seattle: <strong>Public</strong> Health–Seattle &<br />

King County, <strong>HIV</strong>/<strong>AIDS</strong> Program; 1999.<br />

2<br />

Rollnick S, Miller WR. What is motivational<br />

interviewing? Behavioral and Cognitive<br />

Psychotherapy. 1995;23:325-334.<br />

U.S. Department <strong>of</strong> Health and Human Services, Health Resources and Services Administration, <strong>HIV</strong>/<strong>AIDS</strong> Bureau<br />

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