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Totally Integrated Automation - Automation Technology - Siemens

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Service & Support<br />

Comprehensive range of services for all your company's needs<br />

Serviceprogramme<br />

Technical<br />

Consulting<br />

Field Field<br />

Service Service<br />

• Quick access to technical information via our online support,<br />

available to you round the clock, seven days a week<br />

• Contact one of our technical experts via online or telephone support<br />

request<br />

• Spare parts and repair service ensure the high availability of your<br />

automation system<br />

• On-site field service to support your commissioning and maintenance<br />

efforts<br />

• Technical consulting services for planning and design of your automation<br />

system<br />

• Application and engineering service to support your automation<br />

project<br />

• Optimization and modernization services increase the productivity<br />

and reduce the costs of your project<br />

11 Service & Support – The benefits at a glance<br />

• Less time overhead<br />

• Significantly lower costs<br />

12 • Facilitates reliable planning<br />

• Optimum technical support<br />

• Maximum implementation reliability<br />

13 • High availability during operation<br />

• Greatest possible decision-making security<br />

www.siemens.com/automation/service&support<br />

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230 <strong>Siemens</strong> TIA Product Guide 2011<br />

© <strong>Siemens</strong> AG 2011<br />

Online Online Support Support<br />

Modernisierung<br />

Technical Technical<br />

Support Support<br />

Training<br />

Ersatzteile Ersatzteile<br />

Optimierung<br />

Engineering<br />

Support<br />

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