NLC Calendar - Northern Lakes College

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Northern Lakes College 2012–2013 Calendar WorkForce Development continued... Essential Skills for Administrative Professionals This series of 7 courses update and enhance administrative assistant’s skills. The courses focus on areas of particular relevance to administrative assistants who need to manage their time, deal with customers effectively, be great communicators and maintain a hectic pace in their workplaces. Note: Three courses are part of the Essential Skills for Supervisors Certificate Program (ES100, ES115, ES135). Maintenance Management Professional (MMP) Education & Certification Program Developed and authorized by the Plant Engineering and Maintenance Association of Canada, this program consists of eight modules. The program is designed for individuals aspiring to management positions in the maintenance field, those already in maintenance management and looking for formal training, as well as for individuals seeking full maintenance designation (MMP), or those seeking only focused training in selected areas. workforce development AA100 Delivering Exceptional Customer Service AA135 Practical Project Management AA110 Writing and Editing Skills – Making the Message Clear AA115 Solution Seekers – Skills for Making Effective Decisions ES100 Managing Time – Scheduling People, Paper & Priorities ES115 ES135 Communication – Getting the Message Across Resolving Conflict – Reaching Agreement at Work MM002 Module 1 – Maintenance Management Skills and Techniques MM003 Module 2 – Production and Operations Management for the Maintenance Manager MM004 Module 3 – Human Resource Management for the Maintenance Manager MM005 Module 4 – Finance Management for the Maintenance Manager MM006 Module 5 – Developing and Implementing Maintenance Tactics MM007 Module 6 – Maintenance Planning and Scheduling MM008 Module 7 – Computerized Maintenance Management Systems MM009 Module 8 – Capstone Course For Information contact WorkForce Development: Phone: 780-849-8623 • Toll Free 1-866-652-3456 Email: wfdev@northernlakescollege.ca 110 For more information call toll-free 1-866-652-3456
NORTHERN LAKES COLLEGE 2012/2013 CALENDAR Distance Learning
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NLC Calendar - Northern Lakes College

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