NLC Calendar - Northern Lakes College

Northern Lakes College 2012–2013 Calendar
Student Conduct
SECTION ONE: THE RIGHTS AND RESPONSIBILITIES OF STUDENTS
The Rights of Students
Students have the right to:
a) fairness, respect and dignity.
b) quality programs and services.
c) a safe and healthy learning environment.
d) confidentiality.
e) view any official record that exists in their file(s), in
accordance with the Freedom of Information and
Protection of Privacy (FOIPP) legislation.
f) a Program Handbook or Program Information
Package, and a course outline at the beginning of each
College-approved course or program, which clearly
states the following:
• the course or program description.
• learning outcomes/objectives.
• the performance expectations of the course or
program, including timelines for the completion
of assignments and writing of examinations, and
any other relevant information or requirements
for successful completion of that course/program,
including Apprenticeship and Industry Training
where appropriate.
• credits for the course or program if applicable.
• examination practices.
• assessment methods.
• the length of the course/program.
• withdrawal deadlines.
• required course materials.
• the supplies and materials students must provide.
• instructor contact information.
• any other relevant information.
g) regular progress reports as determined by the program
area, with a minimum of one progress report every
term. All students will have opportunity to discuss
their progress with their instructors/program advisor/
program coordinator.
h)receive prompt and constructive feedback on
assignments and exams. (This statement does not apply
to exams administered by external examining bodies,
such as Alberta Education, Apprenticeship Branch,
CAN testing service, or other institutions.)
i) an advocate who can speak or write on behalf of
students. In most cases, this will be, but is not limited
to a College counsellor. Anyone acting as a student
advocate is expected to demonstrate appropriate
conduct while at the College.
j) provide feedback to the College about programs and
services.
k) file formal complaints as a recourse for violation of
rights. (see Section Three.)
l) appeal College decisions. (see Section Three.)
Recourse for Violation of Student Rights
The College is committed to providing students with an
avenue for addressing any perceived violation of their
rights:
a) Students are encouraged to try to resolve issues or
conflicts with College employees or students with
whom they are having problems.
b) Students can approach College counsellors to receive
support and guidance in relation to resolving issues.
Students may have a counsellor or advocate of their
choice accompany them when meeting with the
person(s) with whom they are experiencing conflict.
c) If the means mentioned above do not bring resolution
to a problem, students may submit a formal complaint.
Formal complaints must be written and signed.
• Students may submit a formal complaint if they feel
that they are not receiving quality service from the
College.
• Students may ask counsellors or other College staff
members for guidance on the process of submitting
formal complaints.
• Students can expect formal complaints to be dealt
with promptly and professionally.
• Students can expect written responses to their formal
complaints.
d) Students have the right to appeal College decisions they
feel are unjust. (See Appeal Process in Section Three.)
e) Any violation of students’ rights involving sexual
harassment falls within the Harassment Policy of the
College.
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