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NLC Calendar - Northern Lakes College

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<strong>Northern</strong> <strong>Lakes</strong> <strong>College</strong> 2012–2013 <strong>Calendar</strong><br />

Medical Receptionist<br />

CERTIFICATE OF PROGRAM COMPLETION • Full-time & Part-time<br />

Locations<br />

<strong>NLC</strong> campuses or First Nation Health Centres in Alberta.<br />

Program Dates<br />

Full-time:<br />

Term 1: September 4, 2012 to December 14, 2012<br />

Term 2: January 9, 2013 to February 22, 2013<br />

Part-time (specific courses only offered each intake):<br />

Term 1: September 4, 2012 to December 14, 2012<br />

Term 2: January 7, 2013 to April 26, 2013<br />

Program Description<br />

This program is intended to prepare students to work in<br />

the demanding occupation of a medical receptionist in a<br />

community health center or other medical office. Students<br />

will gain knowledge and skills of a medical receptionist<br />

including the use of basic communication techniques to<br />

greet patients and other visitors, make appointments and<br />

verify insurance information using a computer, prepare and<br />

maintain patient charts, answer phones and take accurate<br />

messages. Students will also learn medical terminology,<br />

study basic anatomy and physiology and common disease<br />

processes, and will gain an awareness of the implications<br />

of Aboriginal healthcare issues and provincial and federal<br />

guidelines. The emphasis is on performing all duties in<br />

a safe, effective, and efficient manner. Upon successful<br />

completion of the program, students will receive a<br />

certificate of completion.<br />

Employment Opportunities<br />

Graduates of this program will continue to retain and gain<br />

successful employment with a variety of healthcare centres/<br />

facilities.<br />

Further Education & Training Options<br />

Graduates of the certificate program will receive advanced<br />

credit in the Office Administration and/or Health Care<br />

Aide program.<br />

Entrance Requirements:<br />

Academic Requirements<br />

• Credit in English 30-1 or 60% in English 30-2.<br />

Equivalent English courses will also be considered.<br />

Applicants without the academic requirements will be<br />

considered if they:<br />

- satisfactorily complete a Skills Appraisal Assessment or<br />

- have completed a General Educational Development<br />

(GED) Diploma or<br />

- have met the provisional student requirements<br />

(successful completion of the first two courses)<br />

Other Requirements<br />

• Fluency in English<br />

Note: Practicum agencies may require students to have an upto-date<br />

criminal record check to work in their organization.<br />

The inability to present clear checks means a student may not<br />

be able to complete the requirements of the program. Contact<br />

the program coordinator for further information.<br />

Fees<br />

Please refer to the <strong>College</strong> website for current fees or call<br />

1-866-652-3456 for the latest information on fees for the<br />

upcoming year. All tuition and fees are subject to change.<br />

For descriptions of the types of fees, see the Fees, Student<br />

Funding & Finances section of this calendar.<br />

Mode of Delivery<br />

This program is delivered live and online with an instructor<br />

with support from a learning management. For description<br />

of modes of delivery please see page 18.<br />

medical receptionist<br />

Check out these related programs:<br />

Office Administration<br />

Business Administration<br />

Or visit us online at www.northernlakescollege.ca 45

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