Sestava 1 - Vysoká škola obchodní v Praze

inadvisable translation of addresses or names of towns. Even the quality,
the appearance and the use of business cards may vary territorially. Our
managers often do not know whether the first name listed on the business
card is the name or the surname (in some countries surnames do not
even exist) and thus what the proper way to address their counterpart is.
Czech business cards should list the name before the surname.
Business cards are handed over (most often exchanged) either during the
introductory ceremony or, if the introduction is incidental, before the
farewell, especially if we intend to pursue the personal or professional
relationship with the other person or company. At bigger events we may
run out of our business cards, in this case if the contact is important to
us we can send our business card later on with a short note of
explanation. Business cards should also be enclosed to any offers or
marketing materials sent out. At ordinary business meetings business
cards are exchanged by all participants at the very beginning of the
negotiation. Of course, business cards are never tossed across the table
(as is unfortunately often the case in the Czech Republic), instead they are
handed over from hand to hand. We always take a look at the business
card received and express gratitude. It is disrespectful to stuff the
business card immediately into the back pocket of your trousers. It is also
abhorrent to cross anything out, overwrite or in any other way change the
information on a business card. If changes occur you must have new
business cards ready in time. Business cards must always be clean and
creaseless. There is no place for your private address on your business
card.
In professional, business and personal intercourse – domestic as well
as international – we meet, talk to and negotiate with a number of people.
Often, especially when meeting somebody in a new or unknown
environment, we are not sure or not aware of how to address these people.
When addressing people we can basically use the following four
alternatives: name, surname, title or function. Looking abroad we can
find a huge variety not only between regions and language zones but even
between countries which are linguistically, territorially or even culturally
related. We must pay close attention not only to becoming familiar with
the contemporary rules of addressing people but also to alerting to the
most common mistakes. We are used to the use of titles in the Czech
Republic, however, we often make serious mistakes when addressing
foreigners. University degree “inženýr” does not necessarily translate as
engineer and may not translate at all in many countries. An US
shareholder is not referred to as Mr. President even if this is the function
listed on his business card. Even lawyers are not addressed “doctor” in
Anglo-Saxon countries. In some countries it is common to address the
partner with a higher function than that they actually hold, etc. As
academic titles are used less and less I recommend using the professional
function. The use of aristocratic titles is very rare in these days. According
to contemporary rules of etiquette if our partner does have an aristocratic
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