a handbook for supervising allied health professionals - HETI - NSW ...

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THE SUPERGUIDE Health Education and Training Institute (HETI) Building 12 Gladesville Hospital GLADESVILLE NSW 2111 Tel. (02) 9844 6551 Fax. (02) 9844 6544 www.heti.nsw.gov.au info@heti.nsw.gov.au Post: Locked Bag 5022 GLADESVILLE NSW 1675 National Library of Australia Cataloguing-in-Publication entry Title: The superguide: a handbook for supervising allied health professionals/ Health Education and Training Institute. ISBN 9780987193629 (pbk.) Subjects: Allied health personnel--Supervision of--Australia--Handbooks, manuals, etc. Medical education--Australia. Other Authors/Contributors: Health Education and Training Institute. Dewey Number: 610.727069 Suggested citation: Health Education and Training Institute 2012, The superguide: a handbook for supervising allied health professionals, HETI, Sydney. This work is copyright. It may be reproduced in whole or in part for study or training purposes subject to the inclusion of an acknowledgement of the source. It may not be reproduced for commercial usage or sale. Reproduction for purposes other than those indicated requires written permission from HETI. © HETI April 2012 For further copies of this document, please contact HETI, or download a digital copy from the HETI website: www.heti.nsw.gov.au
As an outcome of the Director-General’s Governance Review on the future directions for NSW Health completed in October 2011, CETI has been restructured to become the Health Education and Training Institute (HETI). HETI has an enhanced focus including clinical and non-clinical education and training. Responsibilities include management development and leadership programs for the system in addition to CETI’s existing focus on postgraduate services including undergraduate and vocational training. HETI will establish itself as a national leader in people development within the health sector in NSW. Allied health professionals are recognised as essential members of the multidisciplinary team playing a critical role in prevention, treatment and management of complex comorbidities across the continuum of care, reducing the impact of chronic disease and increasing patients’ quality of life. Effective supervision is a critical ingredient to ensuring patient safety and promoting professional development of clinicians. Supervision sessions provide a platform for critical reflection, development of critical reasoning and identification of further learning opportunities. Supervision has benefits to health care organisations by enhancing job satisfaction of both supervisees and supervisors which increases staff retention. HETI is delighted to present the second edition of The Superguide: a handbook for supervising allied health professionals. This document will continue to enrich the quality of supervision being provided by allied health supervisors in NSW. Heather Gray, HETI Chief Executive This handbook is a welcome resource to the many dedicated allied health professionals working in the NSW Health system. It is recognised that while the 23 allied health professions are unique, the importance of supervision is common to us all. Supervisors are a vital front line resource and have a critical role in developing confident and competent allied health clinicians, promoting excellence in clinical practice, and ensuring patient safety and quality of care. As health professionals we have a responsibility to not only monitor our own practice but also to share our experience with others. Being a supervisor is one of the ways allied health professionals can meet this responsibility. Supervision provided in a positive and supportive environment enables clinicians to excel in clinical practice. Experienced clinicians also have a role in providing constructive feedback and supporting supervisors. As role models, supervisors should “practice what they preach” by also receiving supervision. This assists clinicians to embed a culture of lifelong learning and reflective practice from the very beginning of their careers. While this guide cannot possibly cover everything there is to know about clinical supervision, we hope it will “reinvigorate the conversation” about supervision among allied health professionals. We encourage clinicians to utilise this guide by applying it to their individual professional context to improve the quality of clinical supervision. Brenda McLeod, Chief Allied Health Officer, NSW Ministry of Health SECOND EDITION Forewords HETI THE SUPERGUIDE iii
Page 1: The Superguide a handbook for super
Page 6 and 7: THE SUPERGUIDE Acknowledgements Thi
Page 8 and 9: THE SUPERGUIDE About this handbook
Page 10 and 11: THE SUPERGUIDE 4 The supersummary K
Page 12 and 13: Part one What is supervision 6 Supe
Page 14 and 15: THE SUPERGUIDE Functions of supervi
Page 16 and 17: THE SUPERGUIDE Facilitating clinica
Page 18 and 19: THE SUPERGUIDE Governance for clini
Page 20 and 21: THE SUPERGUIDE Supervision in rural
Page 22 and 23: THE SUPERGUIDE Setting expectations
Page 24 and 25: THE SUPERGUIDE Documenting supervis
Page 26 and 27: THE SUPERGUIDE Examples of smart go
Page 28 and 29: THE SUPERGUIDE Gibbs’ model of re
Page 30 and 31: THE SUPERGUIDE Group supervision 24
Page 32 and 33: Part two How to be an effective cli
Page 34 and 35: THE SUPERGUIDE Willingness to allow
Page 36 and 37: THE SUPERGUIDE Getting to know your
Page 38 and 39: THE SUPERGUIDE A key concept: hands
Page 40 and 41: THE SUPERGUIDE Giving feedback 34 F
Page 42 and 43: THE SUPERGUIDE Tips to foster engag
Page 44 and 45: Part three Clinical teaching and le
Page 46 and 47: THE SUPERGUIDE Promoting a culture
Page 48 and 49: THE SUPERGUIDE Identifying differen
Page 50 and 51: THE SUPERGUIDE Ten top tips for the
Page 52 and 53: THE SUPERGUIDE Teaching in the pres
Page 54 and 55:
THE SUPERGUIDE Teaching at handover
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THE SUPERGUIDE Tips for teaching at
Page 58 and 59:
THE SUPERGUIDE Teaching remotely Ma
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THE SUPERGUIDE 54 Opportunities for
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THE SUPERGUIDE Teaching non-clinica
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THE SUPERGUIDE Formal teaching 58 A
Page 66 and 67:
Part four Management of clinical st
Page 68 and 69:
THE SUPERGUIDE Managing for perform
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THE SUPERGUIDE Mentors, coaches and
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THE SUPERGUIDE Common challenges fo
Page 74 and 75:
THE SUPERGUIDE Managing a clinician
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THE SUPERGUIDE Process for managing
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THE SUPERGUIDE Appendix A Supervisi
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THE SUPERGUIDE 4 Record of clinical
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THE SUPERGUIDE Appendix D Supervisi
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THE SUPERGUIDE Appendix F Smart goa
Page 86 and 87:
THE SUPERGUIDE Appendix H Supervisi
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THE SUPERGUIDE 82 • Iedema, R, Br
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THE SUPERGUIDE • Walker, M & Peyt
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THE SUPERGUIDE Notes ..............
Page 95:
The Superguide This is a user frien
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