a handbook for supervising allied health professionals - HETI - NSW ...

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THE SUPERGUIDE Acknowledgements This handbook has been adapted from the original content and format of The Superguide – a handbook for supervising doctors in training, 1st edition, November 2010, written by Craig Bingham and Dr Ros Crampton. iv Following an initial review of The Superguide content by five members* of the NSW Allied Health Directors Network, The Superguide: a handbook for supervising allied health professionals was written by The Superguide Steering Committee: Jacqueline Dominish Patricia Bradd* Allied Health Director of Allied Health Learning Teaching Coordinator South Eastern Sydney Health Education and Training Institute Local Health District Daniella Pfeiffer Allied Health Learning Teaching Coordinator Health Education and Training Institute Lyn Biviano* Chair of Allied Health Sydney Children’s Hospitals Speciality Network (Westmead campus) Initially the project was commenced and overseen by the following members of the NSW Allied Health Directors Network: Brenda McLeod* Jenny Richardson* Chief Allied Health Officer Director Allied Health NSW Ministry of Health Central Coast Local Health District Kim Nguyen* Director, Allied Health Hunter New England Local Health District Brett Williams Director, Allied Health Nepean Blue Mountains Local Health District Richard Cheney Allied Health Advisor Western NSW Local Health District Michael Bazaley Manager Allied Health Forensic Mental Health Specialty Network Louise Dever Eastern Sector Manager Southern NSW Local Health District Kay Axford/Lisa Parsci/Sue Colley Acting Directors Allied Health Sydney and Sydney South West Local Health Districts Contributions and reviews were provided by many people. A list of key contributors is provided on page 85.
Contents Forewords Acknowledgements SECOND EDITION iii iv About this handbook 2 Supersummary 4 Part one: What is supervision 6 Introduction: the purpose of clinical supervision 7 Functions of supervision 8 Clinical supervision and operational management 9 Facilitating clinical supervision 10 Governance for clinical supervision 12 Methods of supervision 13 Supervision in rural and remote settings 14 Setting expectations 16 Supervision contracts 17 Documenting supervision sessions 18 Clinical supervision activities 19 Developing learning goals 19 Reflective practice 21 Group & peer supervision 24 Checklist for effective supervision 25 Part two: How to be an effective clinical supervisor 26 What makes an effective clinical supervisor 27 Barriers to effective supervision 29 Getting to know your supervisee 30 Knowing your supervisee’s competence level 31 A key concept: hands-on, hands-off 32 Case study: clinical supervision 33 Giving feedback 34 Supervisee engagement in supervision 35 Responsibilities of the supervisee 37 Part three: Clinical teaching and learning 38 The supervisor’s role in clinical teaching 39 Promoting a culture of life-long learning 40 Facilitating the learning process 41 Identifying different learning styles 42 What makes effective clinical teaching 43 Ten top tips for the teaching supervisor 44 Identifying opportunities for clinical teaching 45 Teaching in the presence of patients 46 Teaching during case discussion 47 Teaching at handover 48 THE ISBAR framework for communicating at handover 49 Example: handing over by phone with ISBAR 51 Teaching remotely 52 Other clinical teaching opportunities 52 Teaching clinical skills 53 Opportunities for teaching clinical skills 54 Teaching non-clinical skills 56 Developing skills in teaching and education 57 Formal teaching 58 Fostering interprofessional collaborative practice 59 Part four: Management of clinical staff 60 Managing clinical staff 61 Managing for performance 62 Orientation 63 Mentors coaches and buddies 64 Common challenges for supervisors 66 Managing a clinician in difficulty 68 Process for managing a staff member in difficulty 70 Appendices of useful resources 71 Supervision contract example 72 Clinical supervision agreement example 73 Notes on supervision session example 75 Supervision log example 76 Supervision feedback form example 77 Smart goal template example 78 Reflective practice template example 79 Supervision session outline example 80 Reference list 81 Acknowledgements (continued) 85 HETI THE SUPERGUIDE 1
Page 1: The Superguide a handbook for super
Page 4 and 5: THE SUPERGUIDE Health Education and
Page 8 and 9: THE SUPERGUIDE About this handbook
Page 10 and 11: THE SUPERGUIDE 4 The supersummary K
Page 12 and 13: Part one What is supervision 6 Supe
Page 14 and 15: THE SUPERGUIDE Functions of supervi
Page 16 and 17: THE SUPERGUIDE Facilitating clinica
Page 18 and 19: THE SUPERGUIDE Governance for clini
Page 20 and 21: THE SUPERGUIDE Supervision in rural
Page 22 and 23: THE SUPERGUIDE Setting expectations
Page 24 and 25: THE SUPERGUIDE Documenting supervis
Page 26 and 27: THE SUPERGUIDE Examples of smart go
Page 28 and 29: THE SUPERGUIDE Gibbs’ model of re
Page 30 and 31: THE SUPERGUIDE Group supervision 24
Page 32 and 33: Part two How to be an effective cli
Page 34 and 35: THE SUPERGUIDE Willingness to allow
Page 36 and 37: THE SUPERGUIDE Getting to know your
Page 38 and 39: THE SUPERGUIDE A key concept: hands
Page 40 and 41: THE SUPERGUIDE Giving feedback 34 F
Page 42 and 43: THE SUPERGUIDE Tips to foster engag
Page 44 and 45: Part three Clinical teaching and le
Page 46 and 47: THE SUPERGUIDE Promoting a culture
Page 48 and 49: THE SUPERGUIDE Identifying differen
Page 50 and 51: THE SUPERGUIDE Ten top tips for the
Page 52 and 53: THE SUPERGUIDE Teaching in the pres
Page 54 and 55: THE SUPERGUIDE Teaching at handover
Page 56 and 57:
THE SUPERGUIDE Tips for teaching at
Page 58 and 59:
THE SUPERGUIDE Teaching remotely Ma
Page 60 and 61:
THE SUPERGUIDE 54 Opportunities for
Page 62 and 63:
THE SUPERGUIDE Teaching non-clinica
Page 64 and 65:
THE SUPERGUIDE Formal teaching 58 A
Page 66 and 67:
Part four Management of clinical st
Page 68 and 69:
THE SUPERGUIDE Managing for perform
Page 70 and 71:
THE SUPERGUIDE Mentors, coaches and
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THE SUPERGUIDE Common challenges fo
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THE SUPERGUIDE Managing a clinician
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THE SUPERGUIDE Process for managing
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THE SUPERGUIDE Appendix A Supervisi
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THE SUPERGUIDE 4 Record of clinical
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THE SUPERGUIDE Appendix D Supervisi
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THE SUPERGUIDE Appendix F Smart goa
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THE SUPERGUIDE Appendix H Supervisi
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THE SUPERGUIDE 82 • Iedema, R, Br
Page 90 and 91:
THE SUPERGUIDE • Walker, M & Peyt
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THE SUPERGUIDE Notes ..............
Page 95:
The Superguide This is a user frien
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