København - Adria Airways

ADRIA airwaysAdria Airways Welcomes You AboardDear passengers, your satisfaction is our success. In order to ensure that your Adria flight is as pleasant as possible, allowus to draw your attention to certain points that are important for your comfort and safety before take-off, during theflight and after landinG.Before take-offEconomy and business classThe majority of Adria routes are served by the following aircraft: Airbus A319 and A320,Bombardier CRJ-200 LR and CRJ-900.A business-class ticket is issued according to the current business-class tariff and isvalid for one year. The ticket can be booked, paid for and picked up at any time andincludes other advantages such as changing the date of travel without additionalcharge, a larger free baggage allowance, the use of business lounges at airports, etc.Economy class is for passengers with economy-class tickets, which are cheaper andcarry certain restrictions.Online ticketingThe cheapest and quickest way to book a flight and buy a ticket is to visit Adria’s websiteat www.adria.si. This only applies to flights operated by Adria. Online purchases areprotected by a security certificate. Passengers receive their electronic tickets via e-mail.If you require a ticket that will also include other carriers, please contact our CallCentre for Reservations and Ticket Sales on: 386 1 369 10 10 or 080 13 00.Travel with an electronic ticketYou can travel with an electronic ticket on all AdriaAirways scheduled flights. On purchasing a ticket,passengers receive a passenger coupon anditinerary in an Adria Airways cover. You can alsoreceive the document via e-mail and print ityourself. You must keep this document withyou throughout the journey. At the check-in,present your passport or identity card. Thecheck-in personnel will issue you with yourboarding pass. Electronic documentation ofthe ticket sale means that the ticket status canbe verified at any time. It also facilitates rapid transfer of data andreduces the chance of abuse. Most importantly, there is no danger of losingthe boarding pass, since it is stored in electronic form.Adria Airways on mobile phonesTo all smartphone users – we would like to inform you thatyou can now set our mobile site, m.adria.si, on your mobilebrowser or scan your QR code with a barcode scanner.If you do not have a barcode scanner, you can downloadone by clicking the following link http://www.i-nigma.com/Downloadi-nigmaReader.html. iPhone users can findthis in the iStore.The mobile site provides information on the following: flight status, timetables,destinations and weather conditions.In addition, you will also find the following: travellers guide, tourist guide, ourcontact details and various links to: baggage tracking, searches by airport businesslounge, and frequent flyer miles in the Miles & More Club.Of course, you can also find news, the hottest ticket price bids and “checkmytrip”where you can check information on your trip.Web Check-inAt Adria we are aware that every minute is precious when you are travelling. Especiallywhen heavy traffic holds you up on the way to the airport. The web check-inservice is a new service that lets you save time at the check-in desk: because you cancheck in from home or office – or anywhere with an Internet connection. You cancheck in as early as 24 hours and up to 60 minutes before your scheduled departuretime. Web check-in is currently only available on selected Adria flights. In the comingmonths new destinations will gradually be added.Restrictions on bringing food into the EUWe advise passengers to check the list of articles that may be brought into theEU before travelling. Strict controls of the import of meat, milk, fish, shellfish andproducts derived from them is necessary to protect people and animals from thediseases that they can transmit.If customs officials discover prohibited foodstuffs of animal origin during routineluggage checks, they will be confiscated. The informative leaflet “What to bringhome” is available on our website.More information is available from the Veterinary Administration of the Republicof Slovenia or on its website http://www.vurs.gov.si/ under the section Public Announcements/Importof Foodstuffs for Personal Use.Carry-on baggageFor your safety and comfort, we ask you to observe international rules that permitpassengers to have one piece of carry-on baggage of a maximum size of 55 x 40 x23 cm and a maximum weight of 8 kg.Carry-on baggage should be placed in the overhead bins. Heavier items may bestored under the seat in front of you if possible.We recommend that you take care when opening the overhead bins as items mayhave moved during the flight and may fall out.If your flight is on a CRJ aircraft, larger items of carry-on baggage must be surrenderedon boarding. They will be returned to you when you leave the aircraft.EU airport security rulesIn 2006 the European Union adopted new security rules that restrict the amount ofliquids that passengers can take aboard aircraft.You are only allowed to take small quantities of liquids in your hand luggage. Theseliquids must be in individual containers with a maximum capacity of 100 millilitreseach. These containers must be packed in one transparent re-sealable plastic bagof not more than one litre capacity per passenger. Liquids include: water and otherdrinks, soups, syrups; creams, lotions and oils; perfumes; sprays; gels, includinghair and shower gels; contents of pressurised containers, including shaving foam,other foams and deodorants; pastes, including toothpaste; liquid-solid mixtures;mascara; any other item of similar consistency.You can still:• pack liquids in bags that you check in – the new rules only affect hand luggage;106