København - Adria Airways

• carry in your hand luggage medicines and dietary requirements, including baby foods,for use during the trip. You may be asked for proof that they are needed;• buy liquids such as drinks and perfumes in an EU airport shop when located beyondthe point where you show your boarding pass or on board an aircraft operated byan EU airline. If they are sold in a special sealed bag, do not open it before you arescreened – otherwise the contents may be confiscated at the checkpoint. (If you transferat an EU airport, do not open the bag before screening at your airport of transfer,or at the last one if you transfer more than once).• If you have any doubts, please ask your airline or travel agent in advance of travel.During the flightSafety informationOur cabin crew will give you important safety information before take-off. You willfind instructions for emergency procedures in the pocket of the seat in front of you.Since these procedures differ depending on the type of aircraft, we ask you to readthe instructions carefully before every flight.During take-off and landing you must fasten your seatbelt. For yourown safety and comfort we also recommend that you leave itfastened during the flight. After landing, wait in your seatuntil the aircraft comes to a complete stop or until theseatbelt sign is switched off.The captain can issue a passenger who acts inappropriatelyon the aircraft with what is called a RED CARD.The red card is intended for anyone whose behaviourobstructs the work of the cabin crew, who does notobserve safety instructions or who threatens the safetyand comfort of passengers. Unacceptable behaviouron board an aircraft is a violation of the law. Placing airtraffic in jeopardy is a criminal offence in accordance withArticle 330 of the Criminal Code of the Republic of Slovenia(KZ-1), carrying with it the penalty of imprisonment.Use of electronic devicesAs a safety precaution the use of electronic devices aboard aircraft is limited. Thesedevices use electricity to function, so they are prone to emitting electromagneticwaves as random signals. Such signals can interfere with the operation of radio,navigational or other systems on the aircraft.The electronic devices that can be used without restriction at any stage of a flightare: small medical devices (heart pacemakers, hearing aids, portable oxygen concentrators,insulin pumps), electronic watches and handheld GPS receivers.There are electronic devices that can be used only at cruising altitude and oncethe “Fasten seat belt” sign has been switched off. These devices include electronicgames (e.g. Game Boy), audio/video players and recorders (e.g. CD, DVD, MP3 players,iPods), cameras, personal computers, smartphones and tablets. These devicesmust have all wireless emitting and receiving functions switched off, so before takeoffyou need to set the device to no connection or flight mode.The electronic devices whose use is strictly prohibited aboard the aircraft arewalkie-talkies, AM/FM radio and television receivers, telemetric equipment, radiocontrolledtoys and wireless computer mice.Acting on behalf of the captain, the cabin crew will give you instructions regardingthe restrictions and prohibitions on the use of electronic devices. Those who deliberatelyviolate safety instructions could face a fine under the Aviation Act.Hazardous itemsUnder international safety regulations air passengers may not transport, eitheron their person or in their luggage, weapons and other hazardous items suchas flammable liquids, compressed or liquefied gas cylinders, highly inflammablematerials, matches (except safety matches), and so on.Comfort and healthFor your comfort, an adjustable air vent and a reading light are located above your seat.There is also a button which you can use to call a member of the cabin crew if necessary.The aircraft is equipped with a first aid kit. During the flight you may feel an uncomfortablepressure in your ears. This is caused by changes in altitude and the air pressure inthe aircraft; swallowing or yawning will help relieve the discomfort.In order to avoid vein problems associated with long flights, we advise you to takefrequent walks up and down the cabin and to do stretching exercises for the wholebody while seated.Service during the flightOur friendly staff will also serve you drink while on board the aircraft. Depending onthe class of travel and the destination, you will be offered tasty meals. The newspapersand our outstanding In-Flight Magazine is at your disposal, too.With a thought of each passenger we carefully prepaired a huge sellectionof the so-called special meals which you can order. The reason beingeither medical or religious, a matter or your life style or personalbelief – there is something for each one of you. A variety of specialmeals is to be found on our website, just follow the PassengerGuide tab. However, it is of significant importance to state youwish as soon as you book or purchase your ticket.On charter flights passengers have to payfor alcoholic beverages:• Beer 0,33l3,00 eur• Wine 0,2l4,00 eur• Sparkling Wine 0,25l 5,50 eurAlcohol on boardConsuming alcoholic beverages that you have brought on board theaircraft yourself is not permitted. The cabin crew is not allowed to serve alcoholto passengers who show signs of intoxication or to passengers under 18 years old.Please bear in mind that because of the lower air pressure during flight, alcohol hasa faster and stronger effect than on the ground.After landingDelayed, lost and damaged baggageIf problems occur with your checked baggage during your journey (also appliesto luggage surrendered on boarding), contact the appropriate service as soon asyou arrive at the airport (Lost & Found, Arrival Service, etc.)Passenger Relations CentreAdria’s Passenger Relations Centre provides you with news and informationabout our services and can also offer assistance and advice.Passengers can submit complaints or compensation claims, and praise is alwayswelcome. You can contact the centre in person, in writing, by e-mail to prc@adria.si, and by phoning the free telephone number 080 13 03 if calling from Slovenia,+386 1 369 11 33 if calling from outside Slovenia.Car hire and hotelsThere is a tab on Adria’s website that enables you to hire a car throughout theworld at favourable rates. Simply visit www.adria.si. Budget offers Adria Airwayscustomers the best car hire deals in more than 3,400 destinations in 128 countries!107