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RETAIL e-FX CLIENT<br />
forex asset class. Lemont <strong>com</strong>ments: “We see ourselves<br />
very differently from the forums and discussion<br />
boards because of the transparency and the real time<br />
nature of our trade information. Currensee traders<br />
<strong>com</strong>e together to share real trade information with<br />
each other. It might be to share trade strategies,<br />
particular trading ideas and to ask technical questions.<br />
“We’ve found that a forex social network acts very<br />
differently when the members are talking about real<br />
trades. Our vision is to build a platform that is driven<br />
by authenticity and transparency, which means real<br />
traders collaborating on real trades in real time. You<br />
can almost think of it as Facebook meets TripAdvisor<br />
for <strong>Forex</strong> traders,” he states.<br />
Currensee’s goal is to support as many brokers as<br />
possible to give traders the option of joining their<br />
broker of choice. Today, it supports close to 100<br />
different forex brokers, including all MetaTrader4<br />
brokers, and have partnerships with many of them.<br />
Some of the brokers it supports include FXCM, Gain<br />
Capital, MBT Trading, FX Solutions, <strong>Forex</strong>.<strong>com</strong>,<br />
Alpari, FXDD, IBFX, and CMS.<br />
Its research, platform and educational partners<br />
include The Hansen Group, FX Tech Strategies, Ninja<br />
Trader, Candlecharts, NetPicks, Tradesight, Traders<br />
Laboratory, <strong>Forex</strong> Briefings, FX Instructor, Informed<br />
Trades and many more. It also has a relationship with<br />
Thomson Reuters IFR Markets, where Currensee’s<br />
traders can purchase exclusive widgets featuring their<br />
trade and market data.<br />
Educating the masses<br />
Abu-Hamdan <strong>com</strong>ments on how a branded<br />
<strong>com</strong>munity can work well: “In the FX context,<br />
education satisfies the novice broker's immediate need<br />
to learn how to get trading, so it sells itself. More<br />
subtly it places the education provider in a position of<br />
expertise which is a different relationship to the<br />
customer-salesman relationship. Most people question<br />
the motivation of a salesman but are willing to accept<br />
information from someone we see as an expert.<br />
“The trick is to tie the prospect in while they are<br />
happily learning to trade,” continues Abu-Hamdan.<br />
“For instance, engaging them in a <strong>com</strong>munity, or<br />
grabbing their email address so that you can engage<br />
them on a personal level. This interaction should be<br />
considered in the context of the long term relationship.<br />
If done well it will create strong relationships which<br />
can withstand the odd negative experience and ideally<br />
will lead to the client disseminating viral marketing<br />
materials,” states Abu-Hamdan.<br />
124 | january 2010 e-FOREX<br />
>>><br />
David Lemont<br />
“Traders want to understand what makes one trader more<br />
successful than another. This learning can only be discovered<br />
through collaboration via real trades and performance data..”<br />
On education, MoneyTec would like big brand names<br />
to openly discuss issues and subjects with its site<br />
visitors, as long as they add useful content and do not<br />
blatantly spam the <strong>com</strong>munity, yet most have not<br />
learned the proper way to harness the <strong>com</strong>munity<br />
assets to their benefit. Cottrell explains: “I’d like our<br />
site sponsors to <strong>com</strong>e into the site, be transparent<br />
about who they are and even dedicate a team to talking<br />
to people on the site, educating and helping them. But<br />
they don’t see it that way and would rather just put up<br />
banners than have a dialogue with our members.”<br />
Independent minds<br />
Some retail FX networking sites are owned by<br />
brokers, while the likes of MoneyTec and FX V-room<br />
are independent. Cottrell notes: “We have had several<br />
offers from brokers to buy us out, but it’s not the way<br />
we want to go.” On how social networks for retail FX<br />
traders have differing value propositions, Durazo<br />
<strong>com</strong>ments: “You have social networking forums<br />
created by brokerages and although you have a lot of<br />
people on them, the end goal for all these<br />
<strong>com</strong>munities is for you to open up an account with<br />
the controlling brokers. FXCM with its DailyFX, and<br />
Cureensee.<strong>com</strong>, are mostly about guiding users back<br />
to a broker.<br />
“The main point of difference about FX V-room is its<br />
all about the user. We are a neutral party that does<br />
not manipulate the user in anyway. We offer a<br />
platform for peer to peer sharing and connecting. We