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Forex - MoneyShow.com

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He says: “I think it has shown the world that the FX<br />

business is still relationship driven. Despite the<br />

increasing volumes of business being done<br />

electronically, clients still want a sales person at the end<br />

of the phone, therefore showing that voice single bank<br />

and multi bank platforms <strong>com</strong>pliment each other.” “In<br />

times of extreme crisis people always pick up the<br />

phone. The chat systems are also used extensively and<br />

are integrated into some platforms to keep that oneon-one<br />

relationship going.”<br />

Best execution<br />

The definition of best execution in foreign exchange<br />

trading goes beyond the notion of best price. Many<br />

buy-side firms define best execution in FX trading by<br />

looking at the total cost to execute, allocate, and<br />

settle an FX trade, including the potential for<br />

operational risk inherent in moving cash<br />

between accounts and counterparties.<br />

Cohen believes the two models will<br />

continue to exist side-by-side, simply<br />

because of the <strong>com</strong>pliance<br />

requirement for certain fund<br />

managers to get three quotes<br />

for every deal. However,<br />

banks are continuing to invest<br />

in the single bank platforms and<br />

Cohen says they continue to show growth.<br />

“Relationship-based pricing enables banks to tailor<br />

their services more specifically to individual client<br />

needs and offer value-added post-trade services, such<br />

as aggregation and straight-through-processing to the<br />

client’s front office booking systems as well as back<br />

office systems to enable automated allocations and<br />

providing online reporting tools,” he says.<br />

The recent crisis has put all the over-the-counter<br />

market instruments firmly in the spotlight. Cohen<br />

believes there has been greater focus on leverage in the<br />

retail space. In the US and Japan the tighter leverage<br />

regulations may have an impact on retail volumes<br />

further down the line, but Cohen says the single bank<br />

FX platforms are here to stay, due to the sheer<br />

volumes being traded on them, the resources that<br />

banks are putting into them and the fact that some<br />

clients prefer to trade on them.<br />

Going forward, Cohen says the banks will be<strong>com</strong>e<br />

more innovative to keep clients on their single bank<br />

platforms and this will take many different guises,<br />

from adding liquidity, better pricing models, more<br />

sophisticated execution models and algorithms, to<br />

adding more products, such as more exotic options.<br />

>>><br />

Andrew Cohen<br />

“Relationship-based pricing enables banks to tailor their<br />

services more specifically to individual client needs and offer<br />

value-added post-trade services...”<br />

Focus on relationships<br />

For Takis Spiropoulos, managing director and head of<br />

the e-Solutions group at CIBC World Markets, this<br />

innovation will be very much web-based, and the<br />

increased services that this enables banks to deliver<br />

will be a key <strong>com</strong>ponent in building single bank<br />

portals in the future. Spiropoulos says there has been<br />

a recent focus on client relationships across all asset<br />

classes, and the banks with strong balance sheets and<br />

high credit ratings were able to focus more on their<br />

relationships and saw an increase in market share.<br />

He says: “The events of the last year were a real<br />

testament to the importance of the relationships with<br />

clients. We saw a reduction in the number of bank<br />

counterparties, defaults and credit constraints, and as<br />

a result clients became more dependent upon fewer<br />

banks for liquidity provision and funding. For a<br />

number of primary dealers this presented<br />

opportunities to strengthen relationships with existing<br />

clients while opening the door to new clients in need<br />

of products that were challenging to hedge.”<br />

Spiropoulos believes that both FX ECNs and single<br />

bank portals will continue to grow, but at different<br />

rates, that are currency pair-dependant. The single<br />

bank portals maximise the internalisation of what is<br />

predominantly client flow for the more liquid G10<br />

currency pairs, but the banks rely upon ECNs to<br />

january 2010 e-FOREX | 29

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