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Leadership and Values in Language Education - Al Akhawayn ...

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113Proceed<strong>in</strong>gs of the 27 th MATE Annual Conferenceprocesses. Therefore, the most widely dist<strong>in</strong>guished leadership competencieswhich have been used as guid<strong>in</strong>g st<strong>and</strong>ards <strong>in</strong> leadership tra<strong>in</strong><strong>in</strong>g <strong>and</strong> educationare closely related to effective communication <strong>in</strong> a variety of multicultural <strong>and</strong>multifunctional bus<strong>in</strong>ess contexts. This particular emphasis on effective crossculturalcommunication has been motivated by the <strong>in</strong>creas<strong>in</strong>g need for humanresources qualified enough to operate <strong>in</strong> different multicultural contexts <strong>and</strong> ableto deal with bus<strong>in</strong>ess partners from different socio-cultural <strong>and</strong> functionalbackgrounds <strong>in</strong> an <strong>in</strong>creas<strong>in</strong>gly <strong>in</strong>terdependent global economic environment.These abilities are generally referred to as global leadership competencies. Themost widely referred to <strong>in</strong> the literature are summarised by Aycan (1997) asfollows:• <strong>in</strong>-depth bus<strong>in</strong>ess <strong>and</strong> technical knowledge,• will<strong>in</strong>gness <strong>and</strong> commitment to succeed,• ability <strong>and</strong> will<strong>in</strong>gness to learn from experience,• ability to cope with uncerta<strong>in</strong>ties <strong>and</strong> conflict,• managerial competencies,• will<strong>in</strong>gness <strong>and</strong> ability to enhance <strong>in</strong>tegrated multiple perspectives,• communication effectiveness,• competence <strong>in</strong> develop<strong>in</strong>g <strong>and</strong> ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g <strong>in</strong>terpersonal relations,• ability to motivate <strong>and</strong> develop people potential, <strong>and</strong>• competence <strong>in</strong> play<strong>in</strong>g the role of a change agent(Quoted <strong>in</strong> Connerley <strong>and</strong> Pedersen, 2005: 70)These competencies are <strong>in</strong>terdependent <strong>and</strong> <strong>in</strong>terrelated <strong>and</strong> they focus essentiallyon cross-cultural awareness, knowledge, <strong>and</strong> communication, as well as theexpertise necessary to operate effectively <strong>and</strong> successfully <strong>in</strong> different globalbus<strong>in</strong>ess organisations. These competencies are also referred to as global literacy,which means “see<strong>in</strong>g, th<strong>in</strong>k<strong>in</strong>g, act<strong>in</strong>g, <strong>and</strong> mobiliz<strong>in</strong>g <strong>in</strong> culturally m<strong>in</strong>dful way.It is the sum of the attitudes, beliefs, knowledge, skills <strong>and</strong> behaviours needed forsuccess <strong>in</strong> today’s multicultural, global economy” (Rosen <strong>and</strong> Digh, 2001: 74). Inthis context, Rosen et. al. (2000) argue that effective communication,management, <strong>and</strong> leadership <strong>in</strong> various multicultural <strong>and</strong> multifunctional bus<strong>in</strong>essorganisations <strong>and</strong> contexts requires the follow<strong>in</strong>g literacy competencies:• Personal literacy (underst<strong>and</strong><strong>in</strong>g <strong>and</strong> valu<strong>in</strong>g oneself)• Social literacy (engag<strong>in</strong>g <strong>and</strong> challeng<strong>in</strong>g other people)• Bus<strong>in</strong>ess literacy (focus<strong>in</strong>g <strong>and</strong> mobiliz<strong>in</strong>g one’s organization)• Cultural literacy (valu<strong>in</strong>g <strong>and</strong> leverag<strong>in</strong>g cultural differences)• (Quoted <strong>in</strong> Connerley <strong>and</strong> Pedersen, 2005: 71)

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