CHAPTER 5: Fostering the 8 Strengths of Character—Outcome 31. Being socially and emotionally skilled is only one of eightnecessary character strengths. While social and emotionalskills are a critically important area of human development,they represent only one of eight strengths of characternecessary for leading a flourishing life. Being a lifelonglearner and critical thinker, a diligent and capableperformer, an ethical thinker, a respectful and responsiblemoral agent, a self-disciplined person, a contributingcommunity member and democratic citizen, and a spiritualperson are also vital parts of performance characterand moral character. All eight strengths contribute importantlyto the pursuit of excellence and ethics over a lifetime.Educating for character in this full sense is broaderin scope than just social and emotional learning.2. Seven social and emotional skills are especially importantfor success in school, work, and beyond. <strong>The</strong>se are: (1) ahealthy self-confidence and positive attitude; (2) basiccourtesy in social situations; (3) positive interpersonalrelationships that include sensitivity to the feelings of others(which draws on virtues such as listening, understanding,empathy, and compassion) but also the capacity for“care-frontation” (which draws on virtues such as honesty,courage, wisdom, and tact in addition to concern foranother); (4) the ability to communicate effectively; (5)the ability to work well with others; (6) the capacity tosolve conflicts fairly; and (7) emotional intelligence,including self-knowledge and the ability to manage arange of emotions.<strong>The</strong>re is a synergy between socialand emotional skills and the otherstrengths of character.3. <strong>The</strong>re is a synergistic relationship between social and emotionalskills and the other strengths of character. As is true ofeach of the eight strengths of character, there is a synergybetween social and emotional skills and the otherstrengths of character. For example, social and emotionalskills such as our self-knowledge and understanding ofothers inform our ethical thinking and enable us to acteffectively on our ethical judgments in relationships. Reciprocally,our thinking about what’s right and wrongguides our use of social skills. (A skill such as understandingothers, for example, can be used for good or badends.) Social and emotional skills help us be diligent andcapable performers by enhancing our ability to bring outthe best performance in others. Being a diligent andcapable performer, in turn, motivates us to work harderat sharpening our social and emotional skills. And so on.4. Social and emotional skills should be taught with an emphasison their lifelong importance. Social and emotional skillsare needed for facilitating social relations in the schoolsetting, but they also have crucial importance for successbeyond school. We should stress their long-term importancewith our students. <strong>The</strong> book <strong>The</strong> Emotionally IntelligentWorkplace addresses the role of social and emotionalskills in the work environment. 7 Other books, such as CultivatingHeart and Character: Educating for Life’s Most EssentialGoals, address the need to develop the social and emotionalmaturity that will help young people build strongmarriages and healthy families, 8 a life outcome with obviousimportance for both personal fulfillment and a flourishingsociety.A word about a particular social-emotional skill that wethink is greatly neglected in both families and schoolsand therefore very much underdeveloped in most people:the skill of “care-frontation.” Exercising this social competencerequires that we care enough about another personto intervene—to raise a problem, give honest feedback,work through a conflict—and that we have the skills to dothis effectively. In his book, Caring Enough to Confront, spiritualauthor David Augsburger speaks to the importanceof care-fronting in the context of the conflicts that are anunavoidable part of our interpersonal lives:Care-fronting has a unique view of conflict. Conflict is natural,normal, neutral, and sometimes even delightful. It canturn into painful or disastrous ends, but it doesn’t need to.Conflict is neither good, nor bad; right nor wrong. Conflictsimply is. How we view, approach, and work through ourdifferences does—to a large extent—determine our wholelife pattern. 9We believe that care-frontation and related conflict resolutionskills (taking perspective, reflective listening, findingways to meet each other’s needs) are social and emotionalcompetencies that will serve youth well in theiradult relationships, in the workplace, as parents, and asdemocratic citizens.What follows are five promising practices for helping todevelop the social and emotional skills that young peoplewill need in school, work, and beyond.Let us endeavor so to live that when wecome to die, even the undertaker will besorry.—MARK TWAIN118<strong>Smart</strong> & <strong>Good</strong> <strong>High</strong> <strong>Schools</strong>
CHAPTER 5: Fostering the 8 Strengths of Character—Outcome 3bud at the door.”FIVE PRACTICES FOR DEVELOPING THE SOCIALLYAND EMOTIONALLY SKILLED PERSON1. Develop and regularly renew a positive relationshipwith every student.2. Foster positive peer relations.3. Teach the power of a positive attitude.4. Teach manners.5. Teach the art of asking questions.OUTCOME 3:Socially and Emotionally Skilled Person3Promising Practice 1:Develop and regularly renew apositive relationship with everystudent.Research underscores the importance of“school connectedness” for teens’ emotional well-beingand avoidance of risky behaviors. 10 Developing students’social and emotional skills begins by building a relationshipwith them. Teachers and other school staff build bondswith students in different ways that are authentic expressionsof their individual personalities. Here are threeapproaches we encountered in our research:◆ <strong>The</strong> personal conversation. Said a high school boy:“Teachers need to motivate every student individually, notjust as an entire class. <strong>The</strong> personal connections teachershave made with me—something as simple as a short conversation—havekept me motivated to learn.”◆ <strong>The</strong> e-mail connection. One school district with four highschools set up an internal e-mail system to facilitate communicationbetween teachers and students. Students e-mail teachers about lessons, assignments, tests, andcareers. “We have found that students use it a tremendousamount,” the superintendent said. 11◆ <strong>The</strong> daily handshake. A number of teachers said theyfound great value in greeting students with a handshakeat the classroom door each day. Said one teacher, twicenamed Teacher of the Year in his school: “I greet everykid, every class, every day—starting with Day 1.” Saidanother, “In the half-second it takes me to shake a hand, Imake a direct, meaningful, and personal connection withthe student.” Another said, “I can tell in a heartbeat whatkind of day a kid is having. You can nip problems in theOne teacher commented: “I had always stood at the door,but didn’t do the handshake. When I tried it, the kidsloved it. If I wasn’t there when they arrived, they’d line upat the door waiting for me.”“In the half-second it takes me toshake a hand, I make a personalconnection with that student.”<strong>The</strong>se teachers pointed out that in addition to makingand renewing a connection with every student, this greetingritual teaches an important social skill: how to shakehands. Charlie Abourjilie, a former high school historyteacher, writes in Developing Character for Classroom Successabout how he conducted a mini-lesson on the value of ahandshake:I talked to my class about the power of a handshake. Ipointed out that it has ended wars and created powerfulalliances. We discussed the value of a good handshake inthe business world, on job interviews, in meeting a date’sparent—what a positive human resource it is. 12A superintendent said, “If a candidate in an interviewdoesn’t give me a firm handshake, I might talk with thatperson for a few minutes out of courtesy, but the interviewis essentially over.”THE SOCIAL-EMOTIONAL BENEFITSOF POSITIVE PEER RELATIONS<strong>High</strong> school students in small learning communities,whose small size helps students get to knoweach other, not only achieve at higher levels than studentsin bigger schools but also feel less anonymous,are more attached to their schools, and are less likelyto engage in negative social behavior. 13Similarly, research by the Child Development Projecton six socio-economically diverse elementary schoolsfinds that the stronger the classroom and schoolwide“sense of community” (indicated by students’ agreementwith statements such as, “People in my classroomcare about each other”), the more likely studentsare to show positive social-emotional outcomes such asgreater liking for school, less loneliness, greater empathy,stronger feelings of social competence, strongermotivation to be helpful, and more sophisticated conflictresolution skills. 14119<strong>Smart</strong> & <strong>Good</strong> <strong>High</strong> <strong>Schools</strong>