Lighting - Trackspot Manual - SXS Events

Chapter 4Troubleshootingnd Audio-Visual Phone: courtesy 0870 of Services 080 2342mail: enquiries@sxsevents.co.ukwww.sxsevents.co.ukThis chapter lists typical symptoms and solutions for problems youmight experience when using your Trackspot. If you need additionalhelp, or if the problem you are experiencing is not listed in this section,contact your High End Systems dealer/distributor or High End SystemsCustomer Service in one of the ways shown in the section titled“Getting Help” on page Intro-3.Caution:This fixture must be serviced by qualifiedpersonnel. The information listed in thissection is intended to assist qualifiedpersonnel only.Table 4-1. Symptoms and SolutionsProblem Possible Cause Possible SolutionFixture does notwork: no LEDs,fans, lamp, orotherfunctionality(fixture appearsdeadLamp will notstrikeLight output islow, beam edgeis very soft,images fuzzyNo input powerBad lampIncorrect voltagesettingLamp not fullyseated in socket.Dichroic filters,mirror, reflector,and/or lenses dirty.a. Verify the fixture is plugged intoa working power supply.b. Replace the rear panel fuse.For more information, see“Replacing Power SupplyFuses” on page 3-4.Replace lamp with new or verifiedworking lamp.Make sure the fixture is set for thesame voltage as the power outlet.For more information, see“Selecting the Voltage” on page1-3.Make sure the lamp base pins arecorrectly inserted in the socket andtouch the ceramic stop. For moreinformation, see “Replacing theLamp” on page 3-1.Clean the lens tube, mirror,reflector, and dichroic filter glass.For more information, see“Cleaning the Outer Surfaces” onpage 3-9 and “Removing the ColorWheel or Gobo Wheel” on page3-10.www.sxsevents.co.uk4Trackspot User Manual 4-1