Part V REFERENCESAll photographs in this manual were taken during of a series of mediation trainings conducted by GIZ CPS <strong>and</strong> inmedio Berlin, 2010–2011. Copyright GIZ.Alex<strong>and</strong>er, N. (2011). The <strong>Mediation</strong> meta-model—the realities of mediation practice. ADR Bulletin, 12 (6) Article 5. Retrieved from:http://epublications.bond.edu.au/adr/vol12/iss6/5.Burgess, G. & Burgess, H. (Eds.). (2003). Empathic listening. Beyond intractability. Boulder: Conflict Information Consortium,University of Colorado. Retrieved from: http://www.beyondintractability.org/bi-essay/empathic-listening.Burgoon, J.K., Birk, T. & Pfau, M. (1990). Nonverbal behaviours, persuasion, <strong>and</strong> credibility. Human Communication Research, 17 (1),140–169.Bush, B. R. A. & Folger, J. P. (1994). The Promise of mediation: responding to conflict through empowerment <strong>and</strong> recognition. SanFrancisco: Jossey-Bass.Ekman, P., Friesen, W. V. & Ellsworth, P. (1972). Emotion in the human face: guidelines for research <strong>and</strong> an integration of findings.New York: Pergamon Press.Fisher, R. & William, U. (1981). Getting to yes: negotiating agreement without giving in (3rd ed.). New York: Penguin.Glasl, F. (1998). Selbsthilfe in Konflikten. Bern: Haupt Verlag.Glasl, F. (1999). Confronting conflict. A first-aid kit for h<strong>and</strong>ling conflict. Pennsylvania: Hawthorn.Glasl, F. (1997). Konfliktmanagement: Ein H<strong>and</strong>buch für Führungskräfte, Beraterinnen und Berater. Bern, Stuttgart: Haupt, VerlagFreies Geistesleben.Hardin, G. (1994). The tragedy of the unmanaged commons. Trends in ecology & evolution, 9 (5), 199.Hoffman, D.A. (2003). Ten principles of mediation ethics. reprinted in <strong>Mediation</strong>: Approaches <strong>and</strong> Insights. Juris Publishing. Retrievedfrom: http://bostonlawcollaborative.com/blc/72-BLC/version/default/part/AttachmentData/data/2005-07-mediation-ethics.pdf?branch=main&language=defaultGirshaw, T. (2004). Indigenous Conflict Resolution Mechanisms in Ethiopia. Federalism, conflict <strong>and</strong> peace building. Addis Ababa:Ministry of Foreign Affairs <strong>and</strong> GTZ.Institute for Peace <strong>and</strong> Security Studies (IPSS/AAU) in collaboration with Friedrich Ebert Stiftung (FES). (2010). An anthology of peace<strong>and</strong> security research, Addis Ababa. 82–83.Leonhard, M. (2001). Conflict analysis for project planning <strong>and</strong> management—A practical guideline. (Draft). Eschborn: DeutscheGesellschaft für Technische Zusammenarbeit (GTZ) GmbH. Retrieved from http://www.giz.de/Themen/en/dokumente/en-conflictanalysis.pdfMalan, J. (1997). Conflict resolution wisdom from Africa. Durban. African Centre for the Constructive Resolution of Disputes (ACCORD).Mehrabian, A. (1981). Silent messages: Implicit communication of emotions <strong>and</strong> attitudes. Belmont: Wadsworth Publication.102 <strong>Mediation</strong> Trainer’s Manual
Mitchell, C. R. (1989). The Structure of international conflict. London: Palgrave Macmillan.Moore, C.W. (2003). The mediation process: Practical strategies for resolving conflict (3rd revised ed.). San Francisco: Jossey-BassPublishers.Niederberger von Wyl, J. (2009). Trainer’s manual in mediation. A practical guide for community-level skill-building trainings inAfghanistan. Mazar-e Sharif. Deutscher Entwicklungsdienst (DED) Ziviler Friedensdienst (ZFD).Rabar, B. & Karimi, M. (Eds.) (2004). Indigenous democracy: Traditional conflict resolution mechanisms—Pokot, Turkana, Samburu,<strong>and</strong> Marakwet. Intermediate Technology Development Group-Eastern Africa (ITDG-EA), Kenya.Reda, K.T. (2011). Conflict <strong>and</strong> alternative dispute resolution among the Afar pastoralists of Ethiopia. African journal of history <strong>and</strong>culture (AJHC), 3 (3), 38–47.Roos, C., Splinter, D. & Wüstehube, L. (2011). <strong>Facilitative</strong> wise-counsel mediation—Zur Verbindung von “westlichen” und “traditionellen”<strong>Mediation</strong>sansätzen in Äthiopien. Perspektive <strong>Mediation</strong>, 2, 86-90.Schulz von Thun, F. (1981). Mitein<strong>and</strong>er reden 1: Störungen und Klärungen. Allgemeine Psychologie der Kommunikation. Hamburg:Rowohlt.Schulz von Thun, F. (2012). Das Kommunikationsquadart. Retrieved from www.schulz-von-thun.de/index.php?article_id =71 (availableonly in German). Translation by ForumZFD retrieved from: http://www.forumzfd-akademie.de/files/va_media/nid1517.media_filename.pdfWüstehube, L. (2004). Konflikt-Perspektiv-Analyse (KPA). Ein mediationsanaloges Instrument zur konstruktiven Analyse undBearbeitung von Konflikten. Perspektive <strong>Mediation</strong>, 1, 18-22. Retrieved from: http://www.inmedio.de/papers/pdf_010207/wue_Konflikt-Perspektiv-Analyse.pdfWüstehube, L. (2005). Vom Umgang mit non-verbaler Kommunikation in der <strong>Mediation</strong>. Zeitschrift für Konfliktmanagement, 3, 1-5.Retrieved from: http://www.inmedio.de/papers/pdf_010207/wue_Nonverbale_Kommunikation.pdfWüstehube, L. & Specht, H. Knapp, P. (Ed.) (2013). Körpersprache gewinnbringen nutzen. Der Körper ist der Übersetzer der Seele insSichtbare. Konflikte lösen in Teams und großen Gruppen. Bonn: managerSeminare Verlags GmbH.References103