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notes to the consolidated financial statements - Sacombank

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Frequent training was provided through 203 training courses, with 9,153 employees participating, and a team of 458<br />

internal trainers was developed. In addition, <strong>the</strong> Training Center coordinated with Hypertek Company <strong>to</strong> build a database<br />

of trainers and electronic textbooks for professional training courses, and launched <strong>the</strong> E-learning Programme <strong>to</strong> enable<br />

distance training activities for business units in 2011.<br />

Brand promotion activities<br />

Information about <strong>Sacombank</strong> and its Subsidiaries was frequently moni<strong>to</strong>red, processed and provided in full <strong>to</strong> <strong>the</strong> mass<br />

media. Information about <strong>Sacombank</strong>’s brand and culture was communicated internally <strong>to</strong> all employees. Fur<strong>the</strong>rmore,<br />

attention was consistently paid <strong>to</strong> brand standardisation and promotion efforts in terms of images, information and<br />

displays across <strong>the</strong> entire system of <strong>the</strong> Bank<br />

In 2011, <strong>Sacombank</strong> was honored <strong>to</strong> win <strong>the</strong> following awards: “Bank of <strong>the</strong> Year in 2011,” “Best Cash Managing Bank<br />

in 2011,” “Best Foreign Exchange Provider in Vietnam in 2011,” “Best Transacting Bank in Vietnam” and “Best Corporate<br />

Governance and Inves<strong>to</strong>rs Relations Bank in 2011” granted by The Banker, Global Finance, and The Asset magazines and<br />

was awarded <strong>the</strong> “Third-Class Labour Order” by <strong>the</strong> State President..<br />

In general, <strong>Sacombank</strong> has maintained and made progress in its brand promotion activities. However, in order <strong>to</strong> fur<strong>the</strong>r<br />

professionalise its brand promotion, <strong>Sacombank</strong> is conducting research in<strong>to</strong> developing long-term branding strategies<br />

<strong>to</strong> promote <strong>the</strong> Bank’s position as a multi-national bank.<br />

Utilising <strong>the</strong> network advantage<br />

In 2011, although <strong>the</strong> State Bank of Vietnam had introduced restrictions on opening new bank transaction offices,<br />

<strong>Sacombank</strong> was able <strong>to</strong> expand its network as part of its network development strategies. By 31 December 2011,<br />

<strong>Sacombank</strong> had officially opened and put in<strong>to</strong> operation 42 new transaction offices, increasing <strong>the</strong> <strong>to</strong>tal number of<br />

transaction offices of <strong>the</strong> Bank <strong>to</strong> 408. The Bank has a presence in 47 out of <strong>the</strong> 63 provinces/cities of Vietnam and in <strong>the</strong><br />

two neighbouring countries of Laos and Cambodia<br />

In general, <strong>the</strong> Bank’s network development was managed well by business units in 2011. <strong>Sacombank</strong> has maintained its<br />

position as <strong>the</strong> joint s<strong>to</strong>ck commercial bank with <strong>the</strong> widest network<br />

ANNUAL REPORT 2011 42

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