notes to the consolidated financial statements - Sacombank

tECHnoLoGy QUẢN TRỊ CôNG MAnAGEMEnt
NGHệ
KEY SOLUTIONS
Information Technology (IT) Solutions are among the four
important groups of strategies of Sacombank: (i) people, (ii)
technology, (iii) capital and (iv) network. In different periods,
the order of priority of these four groups of strategies may
change, but IT is being increasingly appreciated with time.
Through its historical milestones, Sacombank has always
applied modern technology to the management and
operation of its systems. With the aim of SAFE and EFFICIENT
development, the Bank focused on launching the following
IT solutions in 2011:
n Upgrade payment systems: upgrade the payment
systems according to the standards of the SWIFT
payment organisation in order to increase safety in
international payment transactions and improve
service quality. In addition, other domestic payment
systems have also been strengthened and restructured
step by step for more effective management, such as
centralised management of the CIATD system across
the entire network of the Bank, restructuring of the
payment systems in partnership with Citibank, HSBC,
Deustch Bank, telephone companies, power supply and
water supply companies, etc.;
n Launch applications that help improve employee
productivity: The e-office system aimed at developing
a general information portal which provides employees
with necessary information, research and work
scheduling tools, as well as incorporating paper business
processes into the system step by step in order to
minimise the time required for circulation of documents
and reduce expenses. Other management systems were
also launched and automated, such as a system for
managing important papers and publications, a cash
management system, and a system for evaluation of
employee KPIs;
n Launch innovations in the processes in the core
banking system, which is being upgraded to the new
version T24/R11, and other applications: requirements
for improvement of processes, simplification of data
entry steps and provision of additional management
requirements in order to ensure safety and efficiency
in the operation of the systems throughout 2011.
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ANNUAL REPORT 2011
Much attention was paid to solutions for refining and
automating data entry processes for payment and
money transfer subsystems inside and outside the
network. The automatic payment function was further
improved for corporate and individual customers
through the Electronic Banking channel.
n Launch a virtualisation system on a medium-level
storage platform: the medium-level storage system with
low investment cost and a large expansion capacity
served as a good platform for building a virtualisation
system and an initial platform for cloud-computing
applications in banking. This system has helped the
Bank reduce its expenses for storage space, electricity,
cooling system and system maintenance considerably.
In addition, the virtualisation system enhances system
safety and minimises the time required for launching
new systems.
On the basis of the technology platforms launched in 2011,
the information technology systems of the Bank have been
improved step by step and solutions have been developed
to meet increasing operational requirements from 2011 to
2020. Key solutions include:
n Diversify products and improve labour productivity.
Continuously upgrade the T24 system as scheduled.
Coordinate operations to constantly innovate
manipulation processes and improve the productivity
of operational employees;
Launch products and services on the e-channel;
n Improve competitiveness. Develop and complete the
Management Information System (MIS), heading for
development of a decision making support system and
a knowledge base of Sacombank;
Plan and deploy the upgrade of network infrastructure
to increase the speed of transaction processing and
meet the requirements for launching modern products
and services;