DOSM User & Technical Requirement - Kementerian Sumber Manusia

MINISTRY OF HUMAN RESOURCES ISP REVIEW 2007Information will be provided through the Business Intelligence (BI) System. Users will begiven access to specific reports as required by them. Data from the source will be minedand kept in the central data warehouse.2. Systems and Data IntegrationData from the source will be integrated with the specific systems through theintegration component of the SOA5.3 Access ChannelAccess channel is aimed to enable delivery of information related to labour market to the relevantparties. The mechanism required for this purpose is as follows:Short messaging system (SMS)Mobile equipment – mobile phoneWebInteractive Voice Response (IVR)TelephoneCounterFacsimileThe utilization of access channel to send information must consider the current communicationmedium often used and the future needs. This access channel is depicted in Figure 23. Thus, theapplication system to be developed must support the delivery of information through this accessmechanism, i.e. supporting the ‘anytime, anywhere and any method’ approach/slogan, particularlyto fulfill the managerial need of the top management at the Ministry.HAPM SYNERGY SDN BHD ISP Report 145