DOSM User & Technical Requirement - Kementerian Sumber Manusia

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MINISTRY OF HUMAN RESOURCES ISP REVIEW 20075.7.1 Organizational Structure of BTMAs a developing organization, the ICT structure will maintain focus in the systemdevelopment giving emphasis to implementation. This ensures investment in applicationsystems is realized. Structured implementation plan will ensure systems are fully used,benefits are realised, productivity and delivery systems improved.The following principles are used in designing the organization structure;1. The functional needs to provide strategic support to MOHR2. Effectiveness and efficiency of functional operations3. Career enrichment to all BTM staffThe proposed Organisation structure for BTM is as follows:Deputy Sec. General(Management)CIO OfficeHead IT DivisionSystemsDevelopmentImplementation andSupportOperationsDepartmentICT UnitF52 - 1F48 - 2F44 – 1F41 – 4F32 – 2F29 - 5F52 - 1F48 - 3F44 – 1F41 – 3F32 – 21F29 - 5F48 - 1F44 – 2F41 – 2F32 – 1F29 – 4JK FT17 – 2OMPD F11 - 1F48 - 1F44 – 1F41 – 2F32 – 2F29 – 2Others as requiredGenerally the three Sections will undertake the following functions;SectionsSystems DevelopmentFunctionsManage systems development projects. This includeensuring projects were delivered on schedule withinHAPM SYNERGY SDN BHD ISP Report 192
MINISTRY OF HUMAN RESOURCES ISP REVIEW 2007budgetImplementation and supportsOperationsDepartment ICT UnitManage systems implementation through theapplication of change management methodology. Thisincludes process adaptation, policy adaptation, trainingand benefits realizations.Manage day‐to‐day operations of the division whichinclude data center operations, network, hardware andtechnical supports.Manage all ICT activities at the Departmental level. Itshould have an administrative reporting line to theMOHR ICT Division to ensure better rapport andcoordination on all ICT activities5.7.1.1 System DevelopmentSystems Development team is equivalent to project team that manages developmentprojects. Each team may be in‐charge of one or more major projects as shown below:Systems Development(Project Director), F52Project Manager 1F48• Centralised Database• MOHR BusinessIntelligence• KnowledgeManagement System• MOHR integrated portalProject Manager 2F48• Enterprise PerformanceManagement Systems• Malaysian HumanResources OnlineServices (MyHOS)• Customer RelationshipManagement (CRM)Project Manager 3F44• E‐Labour Court (eLC)• Vendor Tracking Systems• <strong>Technical</strong> CommentsInput SystemThe Key function for this section is as follows:HAPM SYNERGY SDN BHD ISP Report 193
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DOSM User & Technical Requirement - Kementerian Sumber Manusia

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