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ORGANIZATIONAL CULTURE Organizational Culture and Leadership, 3rd Edition

ORGANIZATIONAL CULTURE Organizational Culture and Leadership, 3rd Edition

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6ASSUMPTIONS ABOUTMANAGING INTERNAL INTEGRATIONIf a group is to accomplish tasks that enable it to adapt to its externalenvironment, it must be able to develop <strong>and</strong> maintain a set ofinternal relationships among its members. The processes that build<strong>and</strong> develop the group occur at the same time as the processes ofproblem solving <strong>and</strong> task accomplishment. What we ultimately findto be the culture of the group will reflect both externally <strong>and</strong> internallyoriented processes. The processes that allow a group to internallyintegrate itself reflect the major internal issues that any groupmust deal with, as shown in Exhibit 6.1 <strong>and</strong> as was reviewed inChapter Four.Creating a Common Language<strong>and</strong> Conceptual CategoriesTo function as a group, the individuals who come together mustestablish a system of communication <strong>and</strong> a language that permitsinterpretation of what is going on. The human organism cannottolerate too much uncertainty or stimulus overload. Categories ofmeaning that organize perceptions <strong>and</strong> thought filter out what isunimportant while focusing on what is important. Such categoriesnot only reduce overload <strong>and</strong> anxiety but also are a necessary preconditionfor any coordinated action.Two children on a see-saw not only need to be able to signaleach other that they want to operate the see-saw together; they alsoneed some verbal or nonverbal means of signaling when to push <strong>and</strong>111

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